Soam Manager, Product Delivery

**ABOUT CHS**

Our teams collaborate to provide the products, services, and expertise farmers and cooperatives need to feed a growing population. Whether you're looking for a position in a small town or a big city, in finance or transportation, agriculture or energy, we invite you to explore the opportunities within CHS.

**POSITION OVERVIEW**
IT has created a new **Product Delivery Manager** role to lead the product delivery team. A servant leader focused on executing the product vision by staying abreast of latest agile tools and techniques and by removing obstacles that impede team health and product delivery. The focus of the Product Delivery Manager is to drive execution of the product roadmap using agile and lean practices while actively managing the overall team health of the product delivery team.

**KEY RESPONSIBILITIES**

**Lead Product Execution & Delivery**
- Ensure delivery milestones are established and tracked, and delivery progress is forecasted and communicated to the product manager and product team. Escalate and communicate deviations in scope, resource budget, and timelines as appropriate.
- Collaborate with the product manager to define product success criteria and ensure team clearly understands the vision and objectives of the product. Review progress toward goals on a regular basis by determining specific metrics that the team should gather and report. Build trust with stakeholders by delivering incremental value critical to achieving goals.

**Manage Team Health & Cultivate Agile Mindset**
- Ensure team health through consistent team engagement activities and sustainable workload management. Assess team composition and recommend staffing changes. Work with team members and their resource managers as appropriate to identify professional development opportunities to enable individual professional success.
- Help teams organize themselves for optimal delivery outcomes by ensuring the roles and responsibilities required for success are defined and distributed throughout the team.
- Create an Agile Mindset and a culture of Continuous Team Improvement by creating an environment that promotes high performance teamwork by establishing the following priorities: team health and safety, continuous learning, creative experimentation, goal achievement, and value delivery. Ensure scrum ceremonies are effectively run.

**Manage Team Performance (Velocity & Capacity)**
- Identify, remove and/or escalate risks, roadblocks, and dependencies that are unresolvable by the product team and interfere with the team’s ability to deliver.
- Directly manage the Business Analysts on the product delivery team as well as indirectly manage a cross functional team focused on product delivery. Manage to the overall team budget.
- Ensure that product risks are identified, tracked, and communicate with stakeholders on a regular basis. Where possible, implement mitigation strategies.

**BASIC QUALIFICATIONS (REQUIRED)**:

- 7+ years of experience leading technical and/or functional team members
- Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience
- Strong problem-solving skills with the ability to identify and drive resolution to issues impacting the product team.
- Proven ability to create an atmosphere of mentoring, quality, diversity, collaboration and continuous improvement by actively coaching product team members
- Demonstrated ability to help Agile teams achieve delivery outcomes and quantifiably improve delivery metrics
- Understanding of and commitment to the Agile mindset, principles, and practices
- Fluency in English and Portuguese

**PREFERRED QUALIFICATIONS (DESIRED)**:

- 2+ years experience as a leader or member of an Agile software development team.
- Experience working as a Product Manager, Product Marketer, IT Project Manager, IT Relationship Manager, Senior Analyst, or Senior Engineer
- Experience organizing, facilitating, and leading cross-functional teams
- Advanced knowledge of software development procedures including scrum methodology
- Advanced proficiency in agile delivery tools such as Azure DevOps or Aha
- Proficiency in Spanish

**WE OFFER**
- Competitive salary;
- Annual variable pay plan;
- Health/Dental Care (without deductions);
- Complementary Pension Plan;
- Food Benefit;
- Life Insurance;
- Park space;
- Wellbeing Incentive (Totalpass, Gympass).

**WHY CHS?**

At CHS, we are dedicated to creating a workplace that fosters innovation, collaboration, and continuous learning. Joining our team means contributing to a mission-driven company that impacts agriculture and communities across the globe. Here, you will have the opportunity to make a difference, grow as a leader, and help shape the future of CHS.