Program Manager, Technical Risk Management
2 semanas atrás
**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
**Preferred qualifications**:
- Experience working directly with engineering teams to define requirements and manage tooling roadmaps.
- Experience working in a regulatory, compliance, trust and safety, or risk management environment.
- Ability to improve operational processes, with a focus on efficiency, reliability, and scalability.
- Excellent stakeholder management and communication skills, with the ability to explain processes to both technical and non-technical audiences across different time zones.
- Excellent analytical and problem-solving skills, with attention to detail and a passion for operational excellence.
**About the job**:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The Privacy, Safety, and Security (PSS) organization is at the forefront of ensuring Google's products and services meet the standards of user trust and regulatory compliance.
As a Program Manager for the Controls Governance and Sustainability (CGS) team, you will not just manage projects, you will take on the ongoing operational ownership of the critical processes that ensure Google meets its commitments to regulatory authorities.
**Responsibilities**:
- Own and operate the execution of critical, centralized compliance controls, ensuring they function as designed and consistently meet regulatory requirements.
- Serve as the primary point of contact for the health and performance of your assigned control processes, managing stakeholder inquiries, escalations, and communications with partner teams.
- Partner in the development and maintenance of key performance indicators (KPIs) to monitor control effectiveness, reporting on process health, trends, and outcomes to management.
- Create and manage comprehensive documentation, including control narratives, process guides, standard operating procedures (SOPs), playbooks, and stakeholder-facing materials.
- Triage and manage incoming issues, bugs, and escalations related to the control process, ensuring timely resolution and clear communication to all parties involved.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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