Load Coverage Specialist

2 semanas atrás


Rio Grande do Sul, Brasil Zelh Tempo inteiro

**About us**:
Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for a **Load Coverage Specialist** to join our team in a fast-paced US logistics brokerage environment. This role requires strong multitasking abilities, exceptional communication skills, and a customer-focused mindset to handle inbound calls, monitor shipment statuses, and ensure seamless coordination between carriers and customers.

**Key Responsibilities**:

- ** Inbound Call Management**:

- Answer 60-80+ inbound calls daily from carriers and customers with a friendly and can-do attitude.
- Provide prompt assistance to book loads and address inquiries.
- ** Shipment Status Updates**:

- Accurately update and document shipment statuses in internal systems.
- Communicate escalations to the appropriate parties promptly and effectively.
- ** Carrier Coordination**:

- Contact carriers to gather time-sensitive information and ensure internal systems are updated correctly.
- Proactively resolve carrier-related issues to maintain smooth load operations.- ** Problem-Solving and Communication**:

- Identify and communicate issues proactively to relevant parties to ensure quick resolution.
- Collaborate effectively with team members and stakeholders to maintain service quality.
- 1-2 years of experience in carrier sales, freight brokerage, or logistics coordination on the US market.
- Strong negotiation skills with the ability to build rapport and influence others.
- Excellent communication and interpersonal skills.
- Familiarity with **McLeod Power Broker** is highly desirable.
- Proficiency in transportation management systems (TMS) and other relevant software.
- Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
- Knowledge of transportation regulations and industry best practices.
- Analytical mindset with the ability to interpret data and make data-driven decisions.

**Working conditions**:

- Work schedule: Mon-Fri 8 am - 5pm EST
- Competitive Salary in USD
- Remote or On-site mode
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team


  • Load Coverage Specialist

    3 semanas atrás


    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Load Coverage Specialist

    3 semanas atrás


    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...


  • Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...


  • Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...


  • Rio Grande do Sul, Brasil Zelh Tempo inteiro

    **About us**:Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis...


  • Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Load Coverage Specialist

    1 semana atrás


    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    **About us**:Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis...

  • Logistics Specialist

    2 semanas atrás


    Rio Grande do Sul, Brasil Ball Corporation Tempo inteiro

    **Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!**: **Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product...


  • Rio Grande do Sul, Brasil Ball Corporation Tempo inteiro

    **Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!**: **Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product...


  • Rio Grande do Sul, Brasil Goodyear Tempo inteiro

    **Start something great today. Go Goodyear** **Location**: - Serbia/Krusevac - Remote work: - No **Role Description** Facilities Specialist is responsible for evaluating operational systems and facility infrastructure to ascertain and improve operational efficiencies. **Main responsibilities**: - Gathering and analyzing data, blueprints, and...