Consultor Sr

Quem Somos? Somos a Tech Mahindra, empresa do GrupoMahindra, uma multinacional Indiana e está presente no Brasil e em +90 países. Somos mais de 120.000 profissionais que nos ajudam a conectar experiências. A Tech Mahindra representa o mundo conectado, oferecendo experiências de tecnologia da informação inovadoras e centradas no cliente, permitindo que empresas, colaboradores e a sociedade cresçam. Nós realmente acreditamos que a tecnologia torna isso possível, mas são as pessoas que fazem isso acontecer. Diversidade Cultural, de Gênero e de Habilidades se alinham nos nossos pilares do Rise e nos permite "Diversidade de Pensamentos", que capacita nossos stakeholders a crescer. **SAM/VMO resource: Software Asset /Vendor Management Job Description** **SAM/VMO** As a Software Asset Management Sr. Consultant in the Vendor Management office you will be involved in the management of software acquisition, compliance, maintenance renewals, life cycle planning and costing. Responsible for managing the ongoing relationship with external vendors and internal stakeholders. Measures vendor actual service level performance versus contractual levels. Establishes continuous improvement processes whereby performance translates directly into corrective action plans and resulting improvements. Partners with Procurement and very business stakeholders in the Request for Proposal, Statement of Work and Contract phases of engaging a vendor. Complete Ahoc projects within the function. **Principle Accountabilities**: Software Asset Management (SAM): - Establishes and maintains a strong communication channel with vendor organizations to increase efficiencies, reduce costs and strengthen customer service. - Recommend and manage the SAM Tool to be utilized within KC. - Collaborate with Stakeholders on ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration. - Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors and business stakeholders to obtain identified savings. - Manage software request, contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings. - Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons. - Enter and maintain information in a database format to address budgeting, software compliance & inventory, contracts, and cost. - Assist in Managing the purchase and deployment of software and platforms int o the KC ecosystem. - Assist in the development of reporting to address management requirements to obtain information. - Drive software compliance and Manage audit risk and readiness. - Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information. - Ensures vendors deliver on key metrics such as timeliness, quality, productivity, and customer satisfaction - Drives on-going process improvements to deliver increased operational efficiency in all vendor processes. - Compiles, analyzes and reports on vendor performance trends. Develops process for continuous improvement of SLA reporting with vendors. - Analyzes supply markets, identifies cost drivers, assist with RFI's/RFP's and with supplier negotiations as well as executing new and vendor renewal agreements. - Provides escalation to resolve contractual issues. Responsible for tracking of escalated issues and reporting of root cause analysis. Interactions: - Procurement, IT Finance and all IT Delivery Functions. - Vendors categories (including, but not limited to) - Software **Knowledge/Skills Requirements / Qualifications** - Conceptional knowledge of Information Technology - Written and verbal communication skills - Proven researching ability - Bachelor’s Degree in Business, Finance or a related field - Role Desirables - IT Asset Management and Discovery Tools experience - Experience interpreting licensing terms and conditions - Industry experience. - In-depth knowledge of professional standards and trends within area of expertise. - Relevant related disciplines. - Business goals and strategy. - Understands impact of emerging business trends and their implications for Kimberly-Clark and its customers - Communication skills - Financial and analytical experience - Intermediate computer skills - Some Contract negotiation experience, vendor selection and escalations **Problem Solving**: - Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination and negotiation with key decision makers. - Uses experience, innovation and judgment to make decisions that may be based on partial information. - Considers Kimberly-Clark-wide implications of decisions and recommendations. - Adapts and integrates own experience with Kimberly-Clark-w