Ice Cream Sales Support Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
Tetra Pak Ingredients Centre of Expertise - a leading supplier of ingredients & consumables for the ice cream industry and other food categories - is looking for Sales Support Specialist, who will help the market operations ensuring delivery of high-quality ingredients and consumables to our external customers, resulting in high level of satisfaction of internal stakeholders and customers, in a timely manner and at the right cost. You will have cooperation with our organization in Denmark and China as well as suppliers and Tetra Pak sales offices globally.
The position is based in Monte Mor SP, Brazil
You will be travelling approx. 10% of your time.
Tetra Pak is not sponsoring work visas or relocation for this position.
Those who belong to diversity minority groups such as women, black, indigenous, disable and others are encouraged to apply.

**What you will do**:

- As a Sales Support Specialist, you will be responsible for:
- Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction
- Interface between market and suppliers when it comes to samples coordination, prices, technical question or any other document / information requirement
- When needed, participate in Order handling - receiving orders, entering into SAP, following up and making sure on timely delivery
- Master data maintenance, pricing of parts and consumables based on defined guidelines
- Participate in preparation of promotion material sending to market operations and to customers
- Special tasks and independent projects with suppliers and customers related to improvement of our business
- Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions
- Participate in continuous improvement, share and learn and implementation of best practises related to service administration
- Ensure correct usage of relevant regional tools and look for continuous improvements.

**We believe you have**:

- Bachelor degree in Food Technology, Engineering or Business Administration
- Minimum of 2-3 years of experience in working preferably within food ingredients, product & portfolio management, customer management or operations management.
- Excellent English skills, both spoken and written, and sufficient Portugese and Spanish skills to communicate with all American markets
- You master MS office tools (especially Excel) as will as SAP and can navigate between different IT tools easily at the same time
- Self-motivated and self-reliable attitude with a strong drive and result orientation
- You are dynamic and a real team player with good networking and outstanding communication skills
- Ready for new opportunities in an changeable environment.
- Open to change and work with deadlines by keeping a high quality of work and a high sense of responsibility towards each task
- Business oriented mindset, ability to work with a holistic view as well on a detailed level.

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on** **March 31st**.