Sales Support Specialist Hybrid

**Job Information**:
Industry
- Employment - Recruiting - StaffingWork Experience
- 1-3 yearsLocation
- Sri LankaFunctional Expertise (Verticals)
- Information TechnologyCity
- ColomboState/Province
- ColomboCountry
- Sri LankaZip/Postal Code
- 00300Are you ready to ignite your career with boundless opportunities for growth, work-life balance, and a nurturing work environment? Your journey begins here. We are in search of a remarkable Sales Support Specialist who craves a fulfilling professional path. Join our visionary team and unlock the gateway to success, where your aspirations are cherished, and your accomplishments are celebrated.

**Whom you’ll work with**:
Step into the world of a highly experienced network system integrator, a beacon of innovation and excellence for almost two decades. By joining our team, you'll immerse yourself in a culture of stability, unparalleled career progression, and invaluable experiences. You'll have the chance to ignite your grow your career and contribute to the delivery of cutting-edge network solutions. Collaborate with industry leaders, expand your horizons, and be part of a dynamic community that thrives on collective success.

As a **Sales Support Specialist**, you'll play a pivotal role in harmonizing the various components of the sales cycle. Your expertise will breathe life into sales and channel support, orchestrating seamless project management, and fostering genuine connections with stakeholders.
- Here’s an overview of your future role:_

Employment Type: Full-time

Work Arrangement: Hybrid

**What awaits you in this role?**
- Partner Platform Management: Manage the partner platform, tracking sales opportunities, coordinating partner proposal responses, and scheduling site surveys to ensure timely customer responses.
- Proposal Support: Provide support to partner sales managers in the preparation of managed service proposals.
- Sales Performance Monitoring: Monitor sales and the performance of the sales team, while accurately recording sales data.
- Partner Platform Administration: Primarily administer partner platform administration duties, engaging with partners and sales managers across the globe.
- Collaboration and Communication: Collaborate with various operational departments of Reivernet (Client) and other RGC businesses to update, train, create and update marketing materials, technical documentation, reports, and engage with executive management.
- Platform Maintenance: Ensure the platform remains up to date, engaging with most operational departments of Reivernet (Client) as well as some in other RGC businesses.
- Cross-Team Collaboration: Work closely with the sales team, partners, and the Reivernet (Client) technical team on a daily basis.

**Who are we?**

Discover a world of possibilities at
- **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

EmaptaExperience

**Requirements**:
**What do you need to succeed?**
- Experience: Minimum of 2-3 previous relevant positions that have provided you with professional experience.
- Sales Support: Previous experience in supporting sales or channel sales is essential.
- Global Exposure: Experience working in a global role.
- Language Skills: Business-level English proficiency is mandatory.
- Communication Skills: Excellent verbal and written communication skills, with the ability to build and nurture relationships.
- Project Management: Demonstrated ability to manage multiple projects in a fast-paced, deadline-driven environment.
- B2B Sales Experience: Progressive experience and a solid understanding of B2B sales.
- Technical Expertise: Expert-level proficiency in the Windows Platform Suite, including Excel, Outlook, Word, and PowerPoint.
- Power Automate: Experience with Power Automate is a plus.
- Problem-Solving: Pragmatic approach to problem-solving and proven experience working with stakeholders, both technical and non-technical, internally and externally.
- Interpersonal Skills: Effective communication and exceptional interpersonal skills for building relationships with partners.
- Problem-Solving Abilities: Impeccable problem-solving abilities.
- Deadline Orientation: Proven ability to meet deadlines successfully.
- Channel Business Models: Understanding of indirect channel business models.
- Analysis and Reporting: Proficiency in analysis and reporting skills.
- Technical Knowledge: Demonstrated experience in Windows environments, multi-site and local networking concepts, and cloud-based technologies.