Service Assistant

**Key Account Coordinator**:
**Status**:Non-Exempt (hourly)

**Department**:Sales

**Service Assistant (Internal Job Profile: Key Account Coordinator)**

**Status**:Non-Exempt (hourly)

**Department**:Sales

**Position Summary**

**Core Duties and Responsibilities**
- Serve as the primary point of contract for travel needs, including scheduling and managing itineraries, securing required documentation, Visa processing, and statutory compliance handling where applicable. Maintain strong relationships with travel partners, management of associated contracts, and familiarity with Brazilian culture, laws, and legislation. Manage the Travel and Expense software.
- Provide project support to maintain calendars, schedule and meetings, coordinate all necessary materials and resources. Prepare sales orders, purchase orders and sales invoices while ensuring that appropriate terms, conditions & pricing are included as applicable. Complete all necessary paperwork from start to completion of the project.
- Represent Plug Power in a professional manner at all times and in all interactions. Maintain a positive relationship with employees, clients, and suppliers.
- Perform all other duties as assigned.

**Education and Experience**
- A minimum of Two (2) years relevant work experience in administrative support.
- Experience in any of the following is highly valued:

- Business
- Operations
- Customer Support / Service
- Strong verbal and written communication skills, in English and Portuguese.
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders.
- Positive attitude, attention to detail, and problem-solving skills.
- Uncompromising dedication to quality, ethical standards, and confidentiality.
- Ability to manage complex projects and multi-task effectively.
- Ability to role model high standards of professionalism.
- Excellent follow-through.
- Must be driven, self-motivated, and proactive.
- Plug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._

Estimated Base Salary Range:
R$0.00 - R$0.00