Senior Associate Benefits

Há 2 dias

Bela Vista, Brasil Vialto Partners Tempo inteiro

Company Description

At Vialto we create the connections that build global careers and societies, bridging
the gap between people and their aspirations. As the world of work continues to
evolve, we are bringing together the individuals, ideas and technology to unlock
business and human growth.

**Job Description**:
The Senior Benefits Associate is responsible for the day-to-day operations for Latin America benefit plans. Vialto currently has employees in 4 Latin American countries. This role is integral to ensuring that the company’s benefit plans are running smoothly and includes interaction with employees and HR Partner inquiries. High-touch customer service is a critical success factor.

**Role and Responsibilities**:

- Handle the day-to-day administration and analysis of the Company's Latin American benefit plans and programs
- Responsible for benefits queries - take appropriate action to direct or solve escalated benefit issues; research, troubleshoot and provide timely resolution
- Conduct new hire benefits orientations and assist with enrollment in benefits programs and retirement savings plans
- Coordinate the open enrollment timelines and process which includes facilitating presentations to employees
- Work with vendors and HRIS to ensure accuracy in transmission of eligibility and enrollment files
- Process employee benefits events in HRIS and vendor systems and maintain benefits data in HRIS and vendor systems
- Serves as an advisor on leave of absence programs to coach and guide company managers on protocols and resources
- Assist with the formulation of policies and procedures
- Interpret benefit plan provisions, policies, and procedures - makes sure all benefits communications are up-to date
- Ensure benefits programs comply with the laws and regulations of Latin America
- Conduct reconciliations and audits
- Provide administrative support to Benefits team.

**Qualifications**:
**Qualification and Education Requirements**:

- Minimum 5 years related experience in providing Benefits administrative support services
- Courses leading to IFEBP designation, nice to have
- Ability to communicate effectively both in writing and verbally in English, Spanish and Portuguese with strong client focus.
- Experience with benefits enrollment/administration systems and HRIS is required
- Experience with Workday is a plus
- Broad knowledge of modern computerized information management systems such as Google Office suites and cloud sharing technology would be an asset
- Strong attention to detail, accuracy, and follow-through
- Proven ability to stay organized, set priorities, learn quickly, and inspire confidence
- Ability to complete multiple projects within established deadlines and work well under pressure

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