
Customer Support Agent
Há 24 horas
Influx builds full-service customer support teams that can flex and scale monthly.
We enable companies of all sizes to deliver consistent and high-quality service 24/7.
Our team is growing, and we are looking for highly competent Customer Service Agents for voice support.
Job description
You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Tasks include:
- Diagnose and solve the customers’ problems
- Communicate effectively via phone with our customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
**Requirements**:
- Excellent written and verbal English and French communication skills (Fluent/Native level)
- Strong problem-solving skills
- Team player
- Quiet environment
- free of distractions and background noise
- Experienced as a Voice Support agent is a bonus
- Willing to work on Weekends (Saturday and Sunday)
- Flexible working hour/day
- Attention to details
- Own a fully-functional laptop
- High-speed, reliable internet connection
- Keen attention to detail
- Strong organizational skills
- Ability to thrive in a remote work environment
**Benefits**:
- The flexibility of working from home without having to go to the office
- Work with clients in the USA, EU, and elsewhere
- Extensive opportunities to learn from, and work with, high-performing colleagues
- Career opportunities We're a fast-growing startup with roles and positions to grow into
- In case you are a foreigner living in the country, you must have RNE or Work Permit and a local bank account.
Come and visit our website to learn more about us
**Job Types**: Full-time, Contract
**Salary**: R$2,300.00 - R$2,500.00 per month
-
Customer Support Agent
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Influx. Inc Tempo inteiroInflux builds full-service customer support teams that can flex and scale monthly.We enable companies of all sizes to deliver consistent and high-quality service 24/7.Our team is growing, and we are looking for highly competent Customer Service Agents for voice support.Job descriptionYou'll be tasked with answering customer questions. You'll need to be able...
-
Remote Customer Support Agent
1 dia atrás
Rio de Janeiro, Brasil June Homes Tempo inteiroWe are hiring for virtual Customer Support Agents, working remotely for an international company June homes operating in the real estate and hospitality industry. The offered base salary is $800 / month, with opportunities for additional monthly incentives. Here’s a list of what we do on a daily basis: Handle customer queries and issues as per our company...
-
Customer Support Agent
Há 8 horas
Rio de Janeiro, Rio de Janeiro, Brasil EverHelp Tempo inteiroGenesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the...
-
Remote Customer Support Agent
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil June Homes Tempo inteiroWe are hiring for virtual Customer Support Agents, working remotely for an international company June homes operating in the real estate and hospitality industry. The offered base salary is $800 / month, with opportunities for additional monthly incentives.Here's a list of what we do on a daily basis:Handle customer queries and issues as per our company...
-
Customer Success Agent
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil UENI Limited Tempo inteiroWe are seeking a proactive and customer-focused Customer Success Agent to join our team. In this role, you will handle complex customer inquiries, drive engagement, manage payment follow-ups, and assist with retention efforts.You will take ownership of improving customer satisfaction and help reduce churn by ensuring customers derive maximum value from our...
-
Customer Support Agent
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Blaze Tempo inteiro**We are Blaze, the fastest growing casino in LATAM.**A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.**Responsibilities**:- Identify and assess customers' needs to achieve satisfaction- Engage in conversation and...
-
Customer Success Agent
1 semana atrás
Estado do Rio de Janeiro, Brasil Ueni Ltd Tempo inteiroWe are seeking a proactive and customer-focused Customer Success Agent to join our team. In this role, you will handle complex customer inquiries, drive engagement, manage payment follow-ups, and assist with retention efforts. You will take ownership of improving customer satisfaction and help reduce churn by ensuring customers derive maximum value from our...
-
Customer Service Agent
1 semana atrás
Rio de Janeiro, Brasil Influx. Inc Tempo inteiroInflux builds full-service customer support teams that can flex and scale monthly. We enable companies of all sizes to deliver consistent and high-quality service 24/7. Our team is growing and we are looking for highly competent Customer Service Agents for voice support. **Job description** You’ll be tasked with answering customer questions. You'll...
-
Customer Support Associate
2 semanas atrás
Rio de Janeiro, Brasil SAP Tempo inteiro**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...
-
Support Technician
2 semanas atrás
Rio de Janeiro, Brasil Marlink Group Tempo inteiroAbout us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...