Customer Operations Associate

Votre rôleAccountable for establishing and maintaining a satisfactory long-term relationship with customer, managing customer expectations, and contributing to full-cycle customer satisfaction feedback. The role requires taking ownership of Service Management Activities (covering Availability Management, Change Management, Configuration Management, Incident...

**What you will do** - Support customer calls and requests in Portuguese, English and Spanish - Must exhibit sense of urgency to complete customer requests in a timely manner and engage internal support teams to take over troubleshooting in the event of a customer impacting issue - Ensure compliance with Intelsat standards practices and processes -...

**What you will** - Support customer calls and requests in Portuguese, English and Spanish - Must exhibit sense of urgency to complete customer requests in a timely manner and engage internal support teams to take over troubleshooting in the event of a customer impacting issue - Ensure compliance with Intelsat standards practices and processes - Incorporate...

**Votre rôle**: **Key accountabilities** **Customer engagement and support**: - Accountable to drive Organic growth upselling activitie (organic Growth is defined as “Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)” - Owns customer governance...

**Curated** is on a mission to help people find exactly what they're looking for** Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster. **Curated is the home of...

About CPI Climate Policy Initiative (CPI) works to improve the most important energy and land use policies around the world, with a particular focus on finance. CPI supports decision makers through in-depth analysis on what works and what does not. CPI works in places that provide the most potential for policy impact, including Brazil, Europe, India,...

**Votre rôle**: - Mission / role purpose - Owns and drives organic growth and upselling cross-functional activities, with solid customer engagement / relationship and account management team alignment focusing on customer success (customer satisfaction, service adoption) and business development (upselling). - Owns end to end Quote to Order process and...

Operations Associate (Entry-Level Project Coordinator / Junior PM) 100% Remote | ? Full-Time | Work with a Global TeamJoin our award-winning team!Ranked #170 on the Inc. **** list and a Clutch Award-winning agencyWe're hiring an Operations Associate (ideal for someone with experience as a Project Coordinator, Admin Support, or Junior Project Manager) to join...

**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...

Role DescriptionThis is a full-time on-site role for an Associate based in Rio de Janeiro, RJ. The Associate will be responsible for performing a variety of tasks on a daily basis. This includes assisting with administrative duties, providing customer support, managing data entry, and supporting other departments as needed. The role requires excellent...