Project Operations Manager

**This is Adyen**

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So, no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

**Project Operations Manager**

As a Project Operations Manager based in São Paulo you will be focused primarily on execution and delivery of complex projects for the benefit of our clients.

Adyen's Unified Commerce philosophy gives clients a single platform on which to process all card payments, from in-store, to mobile app and e-commerce. This flexibility is a major differentiator in the industry and a prime example of Adyen's innovative approach to payments. Physical point-of-sale deployments are complex affairs which provide substantial logístical challenges and due to our ongoing success in this area we are looking to add a Project Operations Manager to our team in São Paulo.

As an expert in delivering complex technical solutions, with experience in retail systems and superb project management skills, you will interact with internal and external stakeholders to create a seamless service deployment experience for clients looking to go live on our platform.

**What you'll do**
- Working closely with internal and external Release Management teams to ensure that change processes are fully captured and agreed;
- Building relationships with internal and external stakeholders to ensure an effective management and communication of progress to all parties;
- Receiving and providing feedback to ensure that improvements can be made to any future projects;
- Working closely with clients' project and technical teams as well as third parties such as technical integration partners to ensure that specific deliverables are made available in alignment with deadlines;
- Liaising with all parties within the delivery process to ensure that a client is fully prepared to deploy all stores in alignment with strict timescales.

This is a varied and hands-on role, where you can be discussing project strategic direction on one end, to rolling up your sleeves and ensuring terminal configurations have been correctly set and applied, this may require troubleshooting sometimes.

**Who you are**
- Experienced with projects within a large retailer, software house or acquirer;
- Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with little supervision;
- Good in building relationships internally and externally. This role requires interaction with multiple stakeholders.
- Ability to interface seamlessly with a global team, adapting to International time constraints where appropriate;
- Clear understanding and/or interested in the payments landscape and the various components that are required for our clients to be successful;
- 2 to 3 years of working experience and undergraduate degree;
- Great fluency, both written and spoken in Portuguese and English.

**Who we are**

Adyen is the payments platform of choice for many of the world's leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, 99, Hotmart and L'Oreal.

**Ready to meet us?