Project Manager

The Project Coordinator is an empowered project management role with full end-to-end responsibility to deliver specific Customer Network project and implementations whilst controlling results and meeting agreed time, cost, and quality criteria delivering Customer Satisfaction. This is an entry-level position (Junior) nevertheless it requires some Project Management experience.
When a Service Transition SLA ( Service Level Agreement) applies, the PC is accountable and responsible for ensuring the compliance to this SLA.
Customer Acceptance Testing (CAT) ( includes the preparation, organization and execution) is managed by the PC. It is possible that for the CAT execution the PC delegates to another PC, whilst retaining overall responsibility for the CAT in front of the customer.
The role of the PC is limited to Network Services (NS) and NS - adherent services as defined by the PC Competency Center. An interlock with CSI PM may be applicable for Multi-BU projects.
PC is involved in the early stages of the bid process to support the account team in providing input to the customer proposal.

**about you**:
**Requirements**:
Education, qualifications, and certifications

Degree in telecommunications, Engineering or Business preferred

Project Management Certification ie PMI PMP or PRINCE2 Practitioner or equivalent is desirable.

Familiar with Orange Business Services Synergy Methodology is a Plus

**Experience**:
Project management experience in the telecom or IT industry managing external customer facing projects.

Customer Service and Telecommunications experience, highly desirable

Previous involvement in network deployment projects.

The Project Coordinator is an empowered project management role with full end-to-end responsibility to deliver specific Customer Network project and implementations whilst controlling results and meeting agreed time, cost, and quality criteria delivering Customer Satisfaction. This is an entry-level position (Junior) nevertheless it requires some Project Management experience.
When a Service Transition SLA ( Service Level Agreement) applies, the PC is accountable and responsible for ensuring the compliance to this SLA.
Customer Acceptance Testing (CAT) ( includes the preparation, organization and execution) is managed by the PC. It is possible that for the CAT execution the PC delegates to another PC, whilst retaining overall responsibility for the CAT in front of the customer.
The role of the PC is limited to Network Services (NS) and NS - adherent services as defined by the PC Competency Center. An interlock with CSI PM may be applicable for Multi-BU projects.
PC is involved in the early stages of the bid process to support the account team in providing input to the customer proposal.

**additional information**:
**The benefits of being Orange**

Orange Business Services was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.

Because Orange Business Services hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

- meal allowance
- transportation allowance
- life insurance
- medical plan
- dental plan
- birth benefit

**department**:Customer Services & Operations

**contract**:Regular