
Latam International
2 semanas atrás
**Description**
**LatAm Market Technology Sales Support in local language - Portuguese/ Spanish.**
- Perform demonstrations and training on CME Group’s platform solutions, market data products and other services offered by the exchange in terms of market technology.
- Support customers with onboarding and technical questions in coordination with Global Command Center, Market Data team, Global Account Management group, EASE, and other internal teams and stakeholders.
- Maintain and track client interactions via CRM (SalesForce) including client meetings, feedback and opportunities.
- Generate leads when appropriate to explore new opportunities for Data and Platforms Solutions distribution.
- Provide client feedback to internal teams and stakeholders while maintaining clients up to date with their demands.
- Develop, maintain track, and report on all the initiatives related to the operations, development, and growth of CME Group’s portfolio of market technology and data sales in the LatAm region.
- Explore regional demands with clients and partners to increase CME Group´s footprint in the region.
**Skills and Experience Required**:
Minimum 1 to 2 years’ experience in the derivatives marketplace, futures and options. Degree in business or technology preferred.
- Experience with financial markets trading platforms and market data services.
- Experience in customer support and relationship management.
- Pro-active in following up and managing projects in a timely manner with several stakeholders.
- Team player with good communication skills.
- Problem solver and ability to follow up with internal processes.
- Fluent in: Portuguese, English and Spanish.
- Advanced skills on Excel and Powerpoint, familiarity with Google Slides, Sheets, Drive and SalesForce CRM.
- Desirable: Knowledge of data products, cloud services, derivatives futures and options.
CME Group: Where Futures Are Made
At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone’s perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic.
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