Salesforce System Architect

**About Us**:
ExxonMobil, one of the world’s largest publicly traded energy providers, develops and applies next-generation technologies to help safely and responsibly meet the world’s growing needs for energy, while improving living standards around the globe. An industry leader, we operate facilities or market products in most of the world’s countries and explore for oil and natural gas on every continent.
ExxonMobil has been present in Brazil for more than 100 years. We are one of the largest exploration acreage holders among international companies, a highly respected manufacturer and marketer of petrochemical products, and we operate a Global Business Center that provides support to an extensive portfolio of businesses in more than 70 countries. With over 1800 employees, we are located in Rio de Janeiro, Curitiba and São Paulo.

We are a hip crew of technologically savvy individuals, and we make a great team. One that focuses on collaboration, encourages creativity, and embraces change. We are continuously advancing across multiple platforms, driving strategy and innovation through global digitization and technology enablement, in order to keep ExxonMobil at the top and to make you proud and excited to come to work every day.

Where you start your career is only the beginning. A position in any of our locations can lead to opportunities throughout the region or around the globe.

Build a career with us and use your energy to change the world

**Job Role Summary**:
This position applies technical SalesForce expertise to identify opportunities for continuous improvement and design new solutions with the guidance and support of the Solution Architect.
The SA will assist SalesForce administrators and developers on day-to-day technical guidance, design solutions for new business requirements while also assisting with new project and initiatives.

**Job Role Responsibilities**:

- Work with internal customers to gather requirements for implementation of configuration changes, support development and testing
- Serve as technical mentor for team members
- Keep abreast of Salesforce releases, features and best practices.
- Make recommendations to Management and Business Advisors regarding the best option to be implemented as appropriate.
- Continuous improvement keeping the knowledge and training up-to-date.
- Improve quality of solutions already delivered through constant analysis of incidents
- Prepare and maintain training docs and foundation guidelines up-to-date.
- Follow and understand Agile Methodologies (Kanban, Scrum).

**Expected Level of Proficiency**:
**_
Primary Skills Required:_**:

- Deep knowledge on Salesforce administration
- Object and Fields
- Security & Sharing (Profiles & Permission sets, Sharing rules )
- Automation tools (workflows, approval processes, process builder, flows )
- Bigger focus on Sales and Service Clouds
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both technical and functional processes - curiosity
- Good decision making and business judgment with customer focus
- Leadership skills - lead without authority, determination, adaptability and creativity
- Excellent interpersonal skills and teamwork competencies
- Excellent problem solving / analysis skills
- Fluency in English.

**_Desired technical skills:_**:

- SalesForce Release Management tools (ant, change sets, Salesforce DX)
- Microsoft Azure and Mulesoft knowledge
- Knowledge of C#, Apex and Java languages
- SalesForce certifications are appreciated to confirm technical competency

**Your Benefits**:
An ExxonMobil career is one designed to last, with benefits built to support every stage of your life. That means world-class compensation and benefits, teammates who support and inspire, and the flexibility to explore multiple challenges and roles.

Our commitment to you runs deep, we care for our people, that’s why we provide the safest workplace we can, so you can work with focus and peace of mind.