Analista de Serviços Pl

**General Information**:

- Req #
- WD00069173
- Career area:

- Services
- Country/Region:

- Brazil
- State:

- São Paulo
- City:

- Sao Paulo
- Date:

- Monday, July 29, 2024
- Working time:

- Full-time

**Additional Locations**:

- Brazil - São Paulo - São Paulo
- Brazil - São Paulo - Sao Paulo

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
Position description

We are Lenovo

We’re a leader in genuine innovation, dreaming up - and building - the technology and services that enable and inspire progress worldwide. Our innovative high-quality PCs & Smart Devices, Data Centers, Mobile and Smart Office products are designed and built with the customer in mind. It’s our people who make this all happen - we believe different is better and our strength lies in this diversity.

Lenovo is the Number 1 Supercomputing provider in the world measured by Top 500 entries, and we keep going. Our Data Center team is dedicated to fostering an environment that encourages entrepreneurism and ownership - a workplace where your talents can be challenged, and your efforts recognized and rewarded.

We are hiring an HPC System Administrator to work onsite and remotely with one of our customers. The role requires a presence in São Paulo, Brazil.

Being a part of the Lenovo Professional Services team, your responsibilities are to:

- Implement, deliver, and administer HPC Clusters.
- Perform solution optimization, migration, upgrade and recommend strategies
- Work collaboratively and complementary with the hardware sales team, technical sales (presales) team, and Business Partners
- Work on a billable basis (customer-paid projects)

The role gives you a great deal of independence and opportunity to take the lead and advise. You will be expected to work effectively to provide onsite technical services in the areas of HPC & AI platforms and solutions. Also, you will be responsible for implementing and supporting HPC solutions at customer sites, involving Server, Storage, Network, Power and Cooling, OS, and cluster management software. The job responsibilities involve providing knowledge transfer, troubleshooting, resolving, and advising on the mentioned infrastructure and technologies.

The position offers you the opportunity to build a solid customer relationship so you must possess customer interaction skills and ability to make technical decisions, to collaborate during projects with several organization verticals, partners, customers and to develop training and knowledge base documentation.

Position Requirements
- Experience in Linux (i.e. Suse, RHEL & CentOS)
- Experience in HPC system troubleshooting and support
- Fluency in Portuguese and English languages
- Able to perform OS installation and upgrades with no supervision
- Able to perform high-level problem determination
- Customer service skills including written and oral communication with client
- Ability to respond on an escalation basis outside of core working hours

What Lenovo can offer you:

- An exciting job with great opportunities for success
- A good potential to grow both professionally and personally
- You will be a part of the Number 1 PC vendor in the world
- Very nice and stimulating office environment
- Flexibility and working from home possibility

At Lenovo, we are proud to be an equal-opportunity company. This vacancy certainly applies for people with disabilities, too.

**Additional Locations**:

- Brazil - São Paulo - São Paulo
- Brazil - São Paulo - Sao Paulo
- Brazil
- Brazil - São Paulo
- Brazil - São Paulo - São Paulo ,
- Brazil - São Paulo - Sao Paulo