Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

**Regional Support**
- Assist with Regional event organization such as meetings, off-sites, conference calls, including ALT meetings, OpCo meetings, Town Halls, etc.
- Assist Market Leader with agenda setting
- Coordinate materials needed, take meeting minutes, and send out to participants
- Coordinate client meetings, internal meetings and speaking engagements
- Effective collaboration across firm

**Regional Client Development**
- Point of contact for all clients and Oliver Wyman departments
- Assist with organization of all Regional client events in collaboration with Events, Marketing and Regional Partners
- Develop deep understanding of products and services in support of business development efforts
- Understand each supported Partner’s business goals and help to push them forward
- Develop excellent rapport with client assistants to facilitate access to senior leaders with existing and prospective clients
- Work with assigned Partners to tier contacts (clients and prospects) and proactively coordinate outreach based on Partner preference
- Review marketing campaigns and determine targeted follow-up
- Review Partner’s contact lists and proactively identify opportunities for business development meetings to optimize scheduled travels
- Work with CIT teams to coordinate CRM reports, participate in calls and take minutes and disseminate back to CIT team.

**Talent Management**
- May liaise with talent managers on staffing on behalf of Market to ensure consultants are assigned to right project
- Assist with onboarding of all new Market joiners (Partners, Principals, consultants)

**Reporting**
- Produce sales pipeline report on bi-weekly basis and chase other EAs supporting Partners in the Market to ensure that opportunities are up to date in CRM
- Work with Market Leader to ensure EAs supporting Partners in the Market are tracking marketing meetings in CRM and assist in generating “Active Summary” reports

**Support & Coverage**
- Provide executive assistant support to 2-3 Partners
- Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and internal staff as appropriate
- Proactively spot opportunities to add internal and external meetings, interviews, staff meetings, follow up meetings
- Coordinate travel and accommodation
- Single point of contact for all assigned Partners’ administrative needs including security access, conference room booking, catering orders
- Liaise with other support departments (DTP requests, printing, recruiting and finance)
- Enter and manage contacts and opportunities in CRM
- Prepare monthly timesheets for each assigned Partner
- Prepare all expense reports and/or delegate to a team assistant when necessary
- Provide coverage for EAs who are out of the office
- Provide training to new joiners on specific topics (calendaring, travel, timesheet & expenses, coverage)

**Experience Required**:

- 1-3 years as Executive Assistant at OW or external experience as an Executive Assistant
- Good Word, PowerPoint, Excel and Outlook skills
- Advanced Knowledge of CRM

**Skills & Attributes**:

- Problem solver
- Strong service focus
- Excellent communicator; Good networker
- Good judgment; Able to maintain and respect confidentiality
- Sense of urgency and able to make good decisions under pressure
- Self-starter
- Able to manage a heavy work volume and meet deadlines
- Organized and excellent attention to details
- Collaborative and team player, positive attitude
- Flexible and able to adapt to change
- Fluency in English