Junior Helpdesk Support Specialist
Há 5 dias
TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Position Title
Junior Helpdesk Support Specialist
Home Department
IT
Supervisor
IT Manager
Business Unit
NonUS TransPerfect
Supervising
N/A
Location
London, Barcelona
- OVERVIEW
The main role of the Junior Helpdesk Support Specialist is to act as support for the IT Department in responding to basic IT related requests on a daily basis. Furthermore, the Junior Helpdesk Support Specialist is responsible for documenting and maintaining an inventory of all computing equipment.
- DESCRIPTION
- Assist in providing exceptional IT Services to TransPerfect employees
- Install and support Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)
- Respond to and handle basic IT related requests on a daily basis with minimum supervision
- Assist in performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users
- Document and maintain an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
- Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor
- REQUIRED SKILLS
- Good written, oral and interpersonal communication skills.
- Exceptional customer service orientation.
- Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7 Pro, Windows 8.1 Pro, Windows 10)
- Knowledge of Mac OS X is desirable.
- Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
- Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc
- Knowledge of Virus and Spyware removal techniques.
- Must be detail oriented.
- Ability to diagnose and fix problems.
- Ability to open a computer and replace defective components
- Ability to operate in dynamic, fast-paced environment.
- Ability to work in a team-oriented, collaborative environment.
- REQUIRED EXPERIENCE AND QUALIFICATIONS
- Post-secondary training in IT related discipline, Bachelor’s degree is desirable
- Entry level, 0-2 years experience working in a professional setting
- DESIRED SKILLS AND EXPERIENCE
- Knowledge of past HelpDesk/ Support Ticketing system is a plus
-
Technical Support Specialist
2 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroWe are seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and technical support. The successful candidate will be responsible for providing first-level support via phone, email, and chat to users across the globe. Troubleshoot...
-
Technical Support Specialist
2 semanas atrás
São Paulo, SP, Brasil beBeeSupport Tempo inteiroWe are seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and technical support. The successful candidate will be responsible for providing first-level support via phone, email, and chat to users across the globe. Troubleshoot...
-
Helpdesk Support Trainee
Há 5 dias
Sao Paulo, Brasil Softtek Tempo inteiroJunte-se a Softtek Brasil! Se procuras oportunidades como **Helpdesk Support Trainee**,** na Softtek te damos essa oportunidade! Queremos contar com o seu talento, apoiá-lo no seu desenvolvimento profissional e que você faça parte da #SofttekLife. **O que precisamos?** - Possui experiência na área de TI, como abertura de chamados, tratativas de...
-
Junior Support Specialists
4 semanas atrás
Sao Paulo, Brasil Kommo Tempo inteiro- Sobre o cargo A Kommo está contratando Junior Support Specialists! Nós estamos te procurando! Se você é uma pessoa ativa, responsável, com vontade de trabalhar em diferentes áreas e encontrar onde se encaixar, bom em resolver problemas e lidar com o atendimento ao cliente e prosperar sob pressão, oferecemos uma oportunidade única para iniciar sua...
-
Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil Sur Tempo inteiroWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Technical Support Specialist
Há 5 dias
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Title: Sr. Support Specialist Job Description: We are seeking a seasoned support specialist to join our team of professionals dedicated to delivering exceptional client experiences across our comprehensive SaaS platform, mobile apps, and native integrations. As a key member of our support team, you will be responsible for providing technical guidance and...
-
IT Support Specialist
2 semanas atrás
Sao Paulo, Brasil Pinkerton Tempo inteiroWe are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...
-
IT Support Specialist
2 semanas atrás
São Paulo, SP, Brasil beBeeHelpDeskEngineer Tempo inteiroAs a Helpdesk Engineer, you will play a crucial role in ensuring seamless IT experiences and support to our internal employees. The backbone of our business relies on Corporate IT to develop a competitive advantage through defining technology objectives, assessing solution options, and devising technical solutions. You'll be responsible for implementing IT...
-
Technical Support Maintenance Specialist
Há 2 dias
São Paulo, Brasil TRACTIAN ?? Tempo inteiroTechnical Support Maintenance Specialist Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Continue with Google Continue with Google Technical Support Maintenance Specialist 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Get AI-powered...
-
Customer Support
1 semana atrás
São Paulo, Brasil FullPond Tempo inteiroPosition Summary We are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. The ideal candidate has strong experience managing support tickets, excellent...
