Digital Solution Area Specialists

Digital Enterprise Sales (DES), as part of Microsoft’s Global Enterprise Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our Global Enterprise Sales and Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Digital Enterprise Sales team and the value we bring to our customers, partners, and one another, every day.

As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Global Enterprise Sales organization with a charter to achieve Microsoft and Customer business outcomes with a focus on AI, Copilot and Security.

As a Digital Enterprise Sales Specialist - Azure Infrastructure, you will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities - selling best-in-class Secure Migrations for our customers to be AI-Ready by leading with Migration opportunities with Windows Server, SQL Server and Linux Estate. We enable customers’ cloud modernization at scale driving innovation with Azure AI Platform, to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

Microsoft is revolutionizing customer experiences by leveraging AI to address challenges and enhance achievements. The DES Infrastructure Specialists play a pivotal part, guiding customers through AI's potential to solve problems, boost efficiency, and drive innovation. By staying abreast of AI advancements and fostering collaborative relationships, sellers ensure customers fully harness AI's transformative power for actionable insights and industry success. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans.
- Lead and collaborate with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business and build rhythm of businesses and processes, elevating team capabilities and focus on working smarter and more effectively.
- Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure, to meet customer’s business and technical objectives related migrations to the Microsoft cloud. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through sellers and other stakeholders.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has in depth understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars