IT Operations Specialist
Há 20 horas
Our client is looking for a
**IT OPERATIONS SPECIALIST** to join their team in SÃO JOSÉ DOS CAMPOS, SÃO PAULO.
**_Responsabilities:_**
Interface with departments, technical vendors, and personnel to solve problems
Create and maintain accurate documentation;
Implement preventative maintenance routines and schedule accordingly
Participate in project planning, implementation and documentation;
Receive user requests for assistance via a helpdesk ticketing system, prioritizes, and carries issues to resolution before closing the ticket;
Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems as pertaining to job functions;
Consistently follow and enforce IT Policy and Procedures;
Performs miscellaneous systems job-related duties as assigned;
High potential to become part of Global IT competence team supporting regional and international offices.
**_Qualifications:_**
University degree or relevant job experience.
3 to 5 years experience in the Microsoft based Technology, WAN/LAN and Systems Support; Microsoft certifications (MCP, MCSE, IT Certifications preferred)
**_Working conditions and physical effort:_**
Work is normally performed in a typical interior/office work environment
Must be able to sit, stand, walk, crouch, crawl, and climb a ladder.
Some travel may require 25%
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