Client Technologies Analyst

1 semana atrás

Diadema, Brasil Pall Tempo inteiro

**Bring more to life.**

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Learn about the Danaher Business System which makes everything possible.

**In this role you will have the opportunity to**:

- Manage service desk incidents and requests with a focus on providing a seamless associate experience
- Provision user computing systems and tools to ensure associates have the best resources available
- Maintain IT systems and facilities to support operational efficiency and effectiveness
- Collaborate with global, diverse IT teams to deliver comprehensive support, while working on-site in our office in Diadema-SP
- Focus on complex incident and request management, ensuring timely and effective resolution

**The essential requirements of the job include**:

- Fluency in English (mandatory)
- Experience in Tier-1 & 2 service desk support and PC support with a strong customer service orientation
- Ability to focus on complex incident, problem, and request management, with proficiency in root cause analysis
- Basic project management skills. Experience participating in IT and business-related projects

**It would be a plus if you also have**:

- Passion for problem-solving and customer service
- Team-oriented mindset with an openness to constructive feedback
- ITIL and/or MCSA certification

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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