Principal Cloud Infrastructure Architect

BS level technical degree or 15+ years equivalent professional or military experience
- 8+ years of experience as a technical specialist in customer-facing roles
- Cloud experience
- Hands-on experience with envisioning, designing, building and managing release systems, code merging and promotion, and CI/CD workflows and tools
- Experience with Agile development and project delivery methodologies
- Broad-based understanding of platform services, -native architectures, and infrastructure.
- Ability to communicate fluently in English and Spanish, in technical and business settings (verbal and written).

Job summary
Amazon Web Services (AWS) is hiring senior-level Customer Delivery Architects (CDA) in our Customer Segment Professional Services group.

The Customer Delivery Architect (CDA) is a new growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with the Professional Services leadership to dive deep into enterprise customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.

This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.

The CDA role is customer-facing. CDA’s are members of the AWS customer segment team, and travel to customer locations is required.

ROLE AND RESPONSIBILITIES
- In partnership with the Professional Services customer practice manager, formulate and execute strategies to accelerate customer outcomes through AWS Professional Services engagements.
- Engage with customer business and IT executives to define and execute enterprise-level transformation programs and help create compelling business cases for the transition to the by identifying motivators and drivers that unlock business value for our customers.
- Lead pre-sales architectural discussions and design workshops with customers, and understand customer’s technical requirements deeply.
- Develop Professional Services project proposals and SOWs, and work with Professional Services account managers to develop detailed task plans, effort estimates, and delivery timelines.
- Guide and manage the delivery of strategic professional services engagements.
- Form strategic relationships with AWS technology and Systems Integrator partners.
- Practical knowledge of Agile project management and software development methodologies such as Scrum and SAFe.
- 7+ years relevant experience in technology/software sales, pre-sales, or consulting
- Experience migrating or transforming legacy customer solutions to the and/or operating solutions built on Platforms.
- Expertise in DevOps, Big Data, Machine Learning, or Serverless Computing.
- Experience with architecting highly available systems that utilize load balancing, horizontal scalability and high availability
- Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)
- Presenting at public events such as technology conferences, hackathons, etc.
- Experience working directly with customers, partners or third-party developers
- Participant in speaking engagements, published work, published blogs, and/or acquired patents, demonstrating industry notoriety
- Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell).
- Demonstrated ability to adapt to new technologies and learn quickly.