IT Service Management
1 dia atrás
The Product Manager manages a team that provides functional and technical expertise on the Demand Planning functional area as part of Supply Chain Planning and in charge of design, development, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process and Deliver Continuous Improvement. The role includes managing some Deployment project roles and Service Introduction project roles. This role will be part of the Global Applications Service Delivery team based in different locations across the globe.
**What are we looking for?**:
- IT Background
- Capable, proven and Flexible to develop IT Knowledge and Leadership
- Ability to work effectively in a flexible and changing environment and manage multiple activities and priorities
- Strong SCP knowledge, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.
- Knowledge of solutions such as Kinaxis, E2open and BlueYonder will be a plus
- 5-7 Years experience preferred on Product and Services
- Agile and DevOps experience will be a plus
- ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus
**What will be your key responsibilities?**:
- Demand Planning solutions overall accountability, including lifecycle management for services and products
- Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies
- Maintain awareness of industry directions for products and services in the Supply Chain Planning area, in order to define new, cost-effective solutions or evolve existing solutions in an optimal manner.
- Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
- Line Management of team, with coaching and development as well as responsible to assure resources knowledge on Mars business processes and development/projects techniques and methodologies.
**What can you expect from Mars?**:
- Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
-
IT Service Management
4 semanas atrás
Guararema, Brasil MARS Tempo inteiroThe Product Manager manages a team that provides functional and technical expertise on the Demand Planning functional area as part of Supply Chain Planning and in charge of design, development, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process and Deliver Continuous Improvement. The role...
-
Service Management Sr Lead
2 semanas atrás
Guararema, Brasil MARS Tempo inteiro**Service Management SR Lead - Mars Global Services - Guararema/SP** The jobholder will ensure the implementation, execution and continuous improvement of IT Service Management processes and KPIs within Enterprise Delivery and Operations, in line and compliance with the internal IT governance framework, in order to assure the delivery of infrastructure &...
-
IT Finance Product Manager
1 semana atrás
Guararema, Brasil Mars Tempo inteiroIT Finance Product Manager Join to apply for the IT Finance Product Manager role at Mars The area of Consolidation and Reporting is on a Transformation journey, implementing new systems such as OneStream, BPS, and FinSight that will allow the retirement of legacy systems HFM, Helios and FIS for Mars. In parallel, we are under review of FinTech vs GDO...
-
IT Service Operations Manager
1 dia atrás
BRA-Sao Paulo-Guararema, Brasil Mars Tempo inteiro R$60.000 - R$120.000 por anoJob Description:The IT Service Operations Manager provides functional and technical expertise on the TPM area in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service...
-
Sap Vulnerability Management Senior Analyst
Há 2 horas
Guararema, Brasil Mars, Incorporated And Its Affiliates Tempo inteiroJob Description:Reporting to the SAP Security Senior Manager, the SAP Vulnerability Management Senior Analyst is responsible for securing the SAP systems that comprise the Enterprise Digital Core program, starting with the Shared Template, Corporate, and Petcare S/4HANA systems on RISE and the SAP BTP environment.Mars will be leveraging the Onapsis security...
-
Networks Service Delivery Sr. Analyst
1 semana atrás
Guararema, Brasil Mars Tempo inteiro R$80.000 - R$120.000 por anoJob DescriptionThis highly engaged team supports the Network Infrastructure environment globally, ensuring it remains always available, secure, follows standards, well-documented and fit for business needs. Networks as key enabling services require constant management and development to ensure proper Mars IS services delivery.What are we looking for?Regional...
-
SAP Vulnerability Management Senior Analyst
Há 4 horas
Guararema, Brasil Mars, Incorporated and its Affiliates Tempo inteiroJob Description: Reporting to the SAP Security Senior Manager, the SAP Vulnerability Management Senior Analyst is responsible for securing the SAP systems that comprise the Enterprise Digital Core program, starting with the Shared Template, Corporate, and Petcare S/4HANA systems on RISE and the SAP BTP environment. Mars will be leveraging the Onapsis...
-
Service Desk Analyst
Há 4 dias
Guararema, Brasil Mars, Incorporated And Its Affiliates Tempo inteiroJob DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests.Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...
-
Service Desk Analyst
Há 3 dias
Guararema, Brasil Mars, Incorporated and its Affiliates Tempo inteiroJob Description What are we looking for? An Analyst to resolve reported incidents/requests in a timely manner. Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach. Work with other Mars Service Desk...
-
Service Desk Analyst
2 semanas atrás
Guararema, Brasil Mars Tempo inteiro R$40.000 - R$60.000 por anoJob DescriptionWhat are we looking for?An Analyst to resolve reported incidents/requests in a timely manner.Ensure customers are always up to date with the status of their reported issues/requests. Keep customers informed of the status of their case handling; use service-oriented, not only technology-oriented approach.Work with other Mars Service Desk (MSD)...