Account Specialist

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- **Don’t forget to include a resumé in English in your profile in Workday**:
Support Americas Dealers for Energy & Transportation business

**What you will do**:
Support Americas Dealers for Energy & Transportation business, mainly comprising the following activities:

- Analysis and processing orders
- Commercial Invoice Processing
- Monitoring import and domestic sales documentation
- Monitoring and coordination of logistics transportation end-to-end process (from source facility to the destination point)
- Provide training for dealers
- Preparation of reports and controls
- Ensure the delivery of products in accordance with established deadlines, maintaining a good level of customer satisfaction and communication with dealers.

**Skills**:
**Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

**Negotiating**:Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

**Relationship Management**:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

**Basic requirements**:

- Bachelor Degree
- Pre advanced English
- Intermediate Spanish
- Pre advanced Spanish
- Knowledge of Ordering Systems and Processes (SAP)

**Additional Information**:

- Working hours: 9am to 6pm
- Provide dealer support during Brazilian holidays
- This position requires up to 5% travel.

**Some of the offered benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

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**Posting Dates**:
maio 22, 2025 - maio 28, 2025
Caterpillar is an Equal Opportunity Employer.

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