Latin America Technical Service Manager

Há 7 dias

Chácara Santo Antônio, Brasil BD Tempo inteiro

Job Description Summary

Manage the MMS LATAM technical service teams, ensuring successful implementation of MMS solution and ongoing support services and delivering positive customer/partner experience. Create and execute the strategies for the technical services organization, lead field operations, manage the technical services P&L, monitor technical services sales, and control technical services costs. This position ensure all services are executed in a timely manner, according to the strategies and plans of the business and of the technical services Global/International organization.

Job Description

How about becoming a maker of possible?

For more than 125 years, we’ve pursued our Purpose of advancing the world of health. We relentlessly commit to a promising future by developing innovative technologies, services and solutions, helping the healthcare community improve safety and increase efficiency. It takes the imagination and passion of all of us at BD, from the manufacturing to marketing of our products, to look at the impossible and find transformative solutions to turn dreams into possibilities - For people today, tomorrow and beyond. Become a maker of possible with us

Medication Management Solutions (MMS)

With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

Main functions:

- Manage the technical service department.
- Managing the area's resources.
- To provide the level of service required by our customers and channel partners.
- Sell service products.
- Offering service products according to the needs of customers and channel partners.
- To obtain the stipulated income and thereby contribute to the goals of the organization.
- Create and implement the department's strategy.
- Listening to the needs of internal and external stakeholdersand aligning the organization's objective with the plans to be implemented.
- Ensure timely and financial successful implementation of MMS solutions
- Collaborate with internal and external stakeholders to ensure projects are implemented on time and revenue is recognized as projected.
- To ensure the success of projects, provide customers with a positive implementation experience, and contribute to the results of the business.
- Control the department’s business expenses
- Manages the technical services P&L
- To ensure the technical services organization is running efficiently and contributing positively to the business’ bottom-line results.
- Provide the established results according to the need of the business.

Requirements:

- Bachelor's Degree in Engineering.
- Experience in technical service team management, both service delivery experience, and value generation to improve the profitability of the department.
- Desirable Master's degree in management.
- Advanced English.
- Intermediate Spanish.
- “BD values equity in the workplace without discrimination for any disability, class, ethnicity, age, religion, gender identity or sexual orientation.”_

**Required Skills**:
Optional Skills


Primary Work Location

BRA Sao Paulo - Chacara Santo Antonio

Additional Locations

Work Shift

  • Project Manager

    Há 5 dias

    Santo André, Brasil Azumo Tempo inteiro

    Project Manager - Latin America - Remote Azumo is looking for a Project Manager to coordinate software development projects and personalized technology initiatives. The position is FULLY REMOTE, based in Latin America. As a Project Manager , you will be a key player within our IT Delivery team, collaborating cross‑functionally with both business and...

  • Gerente Assessoria Técnica Pharmaceutical Systems La

    1 semana atrás

    Chácara Santo Antônio, Brasil BD Tempo inteiro

    Job Description Summary The Technical Services Manager LATAM is responsible for leading BD’s Technical Services function across Latin America, acting as the primary technical interface for strategic pharmaceutical customers. This role combines strategic and operational responsibilities, supporting the development and commercialization of combination...

  • Jr Operational Excellence Manager

    1 semana atrás

    Chácara Santo Antônio, Brasil BD Tempo inteiro US$90.000 - US$120.000 por ano

    Job Description SummaryLead your team and drive projects and initiatives with high impact to the business, exploring methods and tools from Lean, Six Sigma, Agile, Design Thinking and Change Management. Create and share continuous improvement vision, working for operations and processes optimization in Latin America business. Demonstrate technologies and...

  • Manager, Technical Support

    Há 5 dias

    Espírito Santo, Brasil Docusign Tempo inteiro

    Company overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...

  • Banco de Talentos

    1 semana atrás

    Santo André, São Paulo, Brasil Bridgestone Latin America South Tempo inteiro R$35.000 - R$45.000 por ano

    A Bridgestone Americas e suas subsidiárias desenvolvem, fabricam e comercializam uma ampla gama de pneus Bridgestone, Firestone e de marcas associadas para atender às necessidades de seus clientes, mantendo operações de vendas no atacado e Equipamento Original em uma ampla linha de produtos, incluindo passageiros, caminhões leves, caminhões comerciais...

  • Territory Manager Americas

    2 semanas atrás

    Santo André, Brasil Groupe Avril Tempo inteiro

    Mixscience recrute un (une) Territory Manager Americas à Brazil pour un contrat permanent.Acteur majeur de la nutrition animale en France et à l'international, Mixscience s'adresse aux fabricants d'aliments, aux intégrateurs et aux distributeurs pour contribuer au développement de filières d'élevage durables.Avec 500 collaborateurs, l'entreprise...

  • Java Engineer

    Há 7 dias

    Espírito Santo, Brasil Azumo Tempo inteiro

    Azumo is currently looking for highly motivated Java Senior Engineers to develop and enhance high performing and scalable backend infrastructure used by millions of users.The position is fully remote based in Latin America . We will only be considering candidates based in Latin America, as most of our engineers are based there.This position will give you the...

  • HRIS Business Analyst

    2 semanas atrás

    Santo André, Brasil FullStack Labs Tempo inteiro

    HRIS Business Analyst - Remote - Latin America Join to apply for the HRIS Business Analyst - Remote - Latin America role at FullStack Labs 3 days ago Be among the first 25 applicants Join to apply for the HRIS Business Analyst - Remote - Latin America role at FullStack Labs Get AI-powered advice on this job and more exclusive features. About FullStack...

  • Full Stack PHP + React Developer

    Há 5 dias

    Espírito Santo, Brasil FullStack Labs Tempo inteiro

    Overview Full Stack CakePHP + React Developer - Remote - Latin America Join to apply for the Full Stack CakePHP + React Developer - Remote - Latin America role at FullStack Labs . About FullStack: FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote,...

  • Technical Product Manager III

    3 semanas atrás

    Santo André, Brasil Outliant Tempo inteiro

    Overview Join to apply for the Technical Product Manager III role at Outliant . Outliant is a fully-remote, US-based, digital product development and startup consulting company with a team of diverse creators who help conceive seamless digital products. Our teams emphasize growth, creativity, and the freedom to think outside the box. About This Role We’re...