Credit Controller

1 semana atrás

São Paulo, Brasil Booking.com Tempo inteiro

Role Description:
**What You'll Be Doing**

As a Credit Controller you manage a portfolio of accounts. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
- Initiate outbound calls to collect payment promises for outstanding debts
- Respond to partners messages to address queries related to commission and invoice: financial matters
- Implements scalable solutions
- Cross-functional Communication and teamwork
- Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices

Thanks to these tasks, the Credit Controller will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare themselves for a broader role.

Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives. To do this, the Credit Controller will:

- Drive progress through simple and targeted action plans. Implement short term loops of progress (tackle the issues one by one at a high pace)
- Build best practices and share with Peers
- Be a business partner with the Partner Services team
- Ensure adherence to Company policies and applicable governmental regulations.
- Liaise with peers across the business to build successful roll outs

**What You'll Bring**
- ** Excellent English verbal and written communication skills**:

- Planning skills
- Time Management skills / organized
- Managing and developing yourself
- Technical knowledge of collections software
- Longer term contribution
- Ability to proactively drive the assigned projects and reach the preset objectives
- Excellent communication
- Ability to recognize financial implications of business decisions and strategy
- Understanding of business practices and systems
- Facilitate and practice security and confidentiality of information
- Quality improvement skills
- Excellent teamwork and interpersonal skills
- You are required to live within a commutable distance from your assigned office location
- Regularly interacts with senior management or executive levels on matters concerning credit control
- Requires the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations
- Analytical skills
- Problem-solving skills
- High performance in outbound calls
- Negotiation skills- Ability to adapt to a fast-paced environment

**Benefits & Perks - Global Impact, Personal Relevance**:

- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (contingent to legal assessment).

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

**Application Process**:

- Let’s go places together: How we Hire
- This role does not come with relocation assistance.

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