Senior Channel Relationship Manager, Amazon Logistica

Há 3 dias

Rio de Janeiro, Brasil Amazon Tempo inteiro

DESCRIPTION

Do you want to work hard, have fun and make history? If you do, then Amazon could be the right career choice for you. Our logistics team are changing the way we interact with customers around the globe every single day and solving some of the biggest logístical challenges facing not just Amazon, but also the entire industry. Amazon's transportation teams work to ensure the delivery packages globally for customers around the world. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.

Key job responsibilities
- Select, train and manage carrier relationship specialists
- Accumulate data from various sources and identify the relevant data out of it and present in a way that would help take action
- Foresee implications based on current data and trend and take necessary actions
- Be organized, apt and prompt in notifying the situation and updating the same
- Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
- Dive Deep on operational issues root causes;
- Create and track operational metrics
- Willing to work during weekends/holidays

BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Employee and performance management experience
- Previous experience in last mile transportation/account management
- MS Office experience required, with advanced level in Excel
- Fluent English, both oral and written

PREFERRED QUALIFICATIONS
- Performance metrics, process improvement or lean techniques experience
- Bachelor´s degree in Engineering, Business Administration, Economics, Logitics or similar
- SQL or other programming language

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