Contract Analyst
1 semana atrás
Requisitos
- Bachelor's degree in Finance, Administration, Engineering, or similar required;
- Have knowledge of rental products & services;
- Have experience working with contract management and customer support in the rental industry;
- Have good interpersonal skills supported by strong written and verbal communication skills
- Have strong attention to detail;
- Have ability to work with cross functional teams;
- Have ability to work independently in a fast-paced and rapidly changing environment;
- Proficiency in the use of Microsoft Outlook, Word, Excel, and PowerPoint required;
- Action oriented - Full of energy for challenges and not fearful of acting;
- Customer focus: Establishes and maintains effective relationships with dealers, customers and colleagues and gains their trust and respect;
- Integrity and trust: Seen as a direct, truthful individual who presents facts in an appropriate and helpful manner, maintains confidential information and admits mistakes;
- Learning on the fly: Learns quickly when facing new problems and is a versatile learner open to change and quickly grasps the essence of ideas. Self-directed with the ability to adjust in a dynamic environment;
- Peer relationships: Can solve problems with peers and is seen as a team player who easily gains trust and support and encourages collaboration. Excellent interpersonal skills and the ability to work cross-functionally;
- Perseverance: Pursues everything with energy, drive, and a need to finish
- Self-development: Personally committed to and actively works to continuously improve him/her;
- Problem solver and critical thinker contributing to the performance of the new Rental Business.
Atividades
- Engaged in new rental business and related services;
- Responsible for administration of new rental agreements in the rental management system. Responsible for invoicing and document flow of customer contracts;
- Liaise with customers, internal areas and dealers and resolve/pass their queries;
- Responsible for asset and contract administration which includes asset documentation, taxes and hired services and fines management since operations starts until the end of the contract;
- Rental system key user;
- Responsible for finance administration of contracts, triggering billing and collection process when needed and conciliation based on cash allocation process;
- Contract termination process with end of contract communication, follow up asset conditions, trigger invoice and documentation processes;
- Integrate LEAN identifying improvements opportunities into daily process;
- Ensure internal SLAs agreements through creation of relevant KPIs.
**Escolaridade Mínima**: Ensino Superior
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