Client Advisor

Há 7 dias

Sao Paulo, Brasil Cartier Tempo inteiro

Reference Code: 99257**Client Advisor**:

- São Paulo, SP, BR- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**MAIN PURPOSE**

The Client Advisor’s mission is to provide an exceptional customer experience and to achieve the sales objectives of the Maison. Act as a Maison Ambassador and uphold boutique image standards. Proactively learn, develop and share knowledge with the team. Identify and execute client development plans with a long-term perspective. Operate according to Cartier standards and champion new services and tools

**KEY RESPONSABILITIES**

**SALES ACHIEVEMENTS**
- Meet individual and boutique targets, both quantitative and qualitative
- Ensure a unique and exceptional customer experience
- Master the selling ceremony
- Adapt accordingly to client needs and motivation
- Transmit the passion and values of the Maison

**CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT**
- Cultivate strong client relationships and develop client loyalty
- Execute targeted CRM actions
- Master use of Clientelling tools
- Attend client events and act as an Ambassador of the Maison
- Know & connect with specific communities to expand client portfolio

**BOUTIQUE OPERATIONS & COMPLIANCE**
- Respect all brand and boutique policies and procedures
- Support the set up and break down at opening and closing of the Boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
- Participate in inventories and undertake administrative tasks and stock room related tasks when required
- Master tools related to specific services (functional check, engraving, etc)
- Ensure proper customer records, security, and handling of cash in compliance with company processes and procedures

**EDUCATION**
- Bachelor’s degree or equivalent.

**REQUIRED EXPERIENCE**
- Experience working as a client advisor in retail or other service industries. (2-5 years)
- Experience in luxury and/or hospitality is a plus.

**TECHNICAL SKILLS / ABILITIES**
- Intermediate English level
- Proficient knowledge of MS Office
- Knowledgeable about watchmaking and jewelry techniques is a plus.

**COMPETENCIES AND PERSONAL SKILLS**
- Exceptional ability to drive through change and initiatives to achieve company goals
- Strong multi-tasking ability to handle various competing priorities and demands simultaneously
- Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently, and effectively
- Strong ability to attend customers politely and respectfully, and to offer service that exceeds their expectations.
- Must be available to work retail hours (including weekends), as needed.

  • Client Advisor

    Há 7 dias

    Sao Paulo, Brasil Louis Vuitton Tempo inteiro

    POSTE Louis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    Há 5 dias

    Sao Paulo, Brasil Louis Vuitton Malletier Tempo inteiro

    **Position**: Louis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    Há 2 dias

    Sao Paulo, Brasil Tiffany & Co. Tempo inteiro

    **Overview**: Tiffany & Co... o nome instila imagens de Beleza, Romance e a icônica Caixa Azul. É um símbolo de excelência. Por mais de 180 anos, Tiffany criou um legado de designs requintados e ideais românticos. A rica herança de artistas famosos, marcos históricos e joias magníficas da Tiffany & Co. cria a base a partir da qual nossos...

  • Client Advisor

    4 semanas atrás

    São Paulo, São Paulo, Brasil Tiffany & Co. Tempo inteiro

    **Overview**:Tiffany & Co... o nome instila imagens de Beleza, Romance e a icônica Caixa Azul. É um símbolo de excelência. Por mais de 180 anos, Tiffany criou um legado de designs requintados e ideais românticos. A rica herança de artistas famosos, marcos históricos e joias magníficas da Tiffany & Co. cria a base a partir da qual nossos funcionários...

  • Client Advisor

    4 semanas atrás

    São Paulo, São Paulo, Brasil Tiffany & Co. Tempo inteiro

    Tiffany & Co... o nome instila imagens de Beleza, Romance e a icônica Caixa Azul. É um símbolo de excelência. Por mais de 180 anos, Tiffany criou um legado de designs requintados e ideais românticos. A rica herança de artistas famosos, marcos históricos e joias magníficas da Tiffany & Co. cria a base a partir da qual nossos funcionários se baseiam a...

  • Client Investment Advisor

    Há 7 dias

    São Paulo, Brasil LIFETIME - AGENTES AUTONOMOS DE INVESTIMENTOS LTDA. Tempo inteiro

    Client Investment Advisor

  • Client Advisor

    1 dia atrás

    São Paulo, SP, Brasil Tiffany & Co. Tempo inteiro

    Tiffany & Co... o nome instila imagens de Beleza, Romance e a icônica Caixa Azul. É um símbolo de excelência. Por mais de 180 anos, Tiffany criou um legado de designs requintados e ideais românticos. A rica herança de artistas famosos, marcos históricos e joias magníficas da Tiffany & Co. cria a base a partir da qual nossos funcionários se baseiam a...

  • Manager Marketing Services, Advisors Client

    1 dia atrás

    Sao Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Associate Managing Consultant, Advisors Client

    Há 7 dias

    Sao Paulo, Brasil MasterCard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Assistente Comercial

    3 semanas atrás

    São Paulo, São Paulo, Brasil Target Advisor Tempo inteiro

    Descrição da Empresa Na Target Advisor, buscamos a melhor transação para nossos clientes, focando em um serviço único e exclusivo. Somos especializados em Fusão, Aquisição, Valuation e Finanças Corporativas, sendo referência no mercado brasileiro de fusões e aquisições. Nossa missão é oferecer um serviço de qualidade, rápido e independente,...