Gerente de Tecnologia da Informacao

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

We collaborate with the world for the health of everyone in it.

**We are searching the best talent for Gerente de Tecnologia da Informacao to be in Sao Paulo BR.**

**You will be responsible for**:

- Shape technology stack for Customer Engagement Solutions (SFDC, Veeva CRM and its products, Qlick, etc.); Identify and leverage the latest technology trends to provide state-of-the-art Customer Engagement Platform.
- Manage SaaS releases for iCONNECT, review new release features for potential impact on the platform and product, and identify opportunities to adopt them at the right time to deliver value to Janssen.
- Develop and maintain effective partnerships with key internal Technology partners (i.e., Business Technology Leaders, regional and global Product Line Organizations, Architecture, Technology Services(TS)) and external organizations (i.e., SaaS partners, Vendor partners, and industry forums) to shape the iCONNECT roadmap and to deliver on product capabilities.
- Partner with SaaS vendors to advocate product enhancements that are critical for Janssen and influence vendor’s product roadmap.
- Drive innovation through process and product improvement ideas. Lead proof of concepts to gain business alignment.
- Serve as the Technical Application Owner for Customer Engagement capabilities related to CRM, Field Force Effectiveness, Call Center, analytics, and omni-channel initiatives.
- Do budget recommendations for yearly planning exercise and manage it through the year providing frequent status reports to stakeholders. Manage and procure product licenses
- Actively seek out and shape product improvements that contribute to effectiveness, efficiency, and value of the team as well as reliability, compliance, user adoption, and cost efficiency of systems in scope.
- Lead, motivate, and inspire individuals working with and for him/her to deliver on agreed plans and to continuously improve, innovate and exceed, in adherence with J&J Credo and Leadership Imperatives.
- Develop and coach others to maximize their growth and development. Support an authentic, open, and inclusive environment that maximizes diverse experiences and perspectives.

**Qualifications**
Qualifications and requirements**:

- Required Minimum Education: 6+ years of relevant experience and BA/BS degree or equivalent. Advanced degree is preferred.
- A minimum of 2 year of experience with customer engagement solutions is required.
- Strong abilities to negotiate and influence outside of one’s own direct reporting line. Understand business value and solution needed to maximize IT impact while handling competing stakeholder priorities and ambiguity.
- Thought leadership with an agile mindset experienced in shaping solutions, with strong communication, and partnership skills is required. Ability to work with both technical and non-technical team members is required. Ability to manage uncertainty
- Stakeholder management experience, proven influencing and collaboration skills are required.
- Deep understanding of business process. Understanding of customer journeys and customer experience. Experience gathering requirements and translating into a product vision and roadmap. Experience in managing product backlog and release plan.
- Demonstrated success in leading cross-functional self-organized teams. Strong problem-solving skills with ability of accurately analyse situations and reach productive decisions based on inform judgement
- Demonstrated success in project management (Agile, IDE) is required.
- Experience in Veeva CRM and/or SFDC is required. Veeva certification is required.
- Experience in data and integration technologies is preferred.
- Experience leading people and vendors is preferred.
- Experience managing budgets and finances is preferred.
- Experience in Lif