Service Delivery Specialist

Há 19 horas

Sao Paulo, Brasil Kyndryl Tempo inteiro

534240BR

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

**Skills**:Professional knowledge related to incumbent's function/business unit and its processes.

Communication/Negotiation:
Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.

Problem Solving:
Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.

Contribution/Leadership:
Provides ongoing technical /operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.

**Required Technical and Professional Expertise**

Experience as z/OS system support or equivalent - Level 0-1 in the below skills (considering 0 lowest and 5 highest)
JCL
TSO
SDSF
JES2
SMP/e
ISPF
Network
Storage
Utilities
z/OS Knowledge
Project Management basic skills regarding small/medium sized projects with other support teams and customers.
English Fluent (level 3 or higher)

**Preferred Technical and Professional Experience**

same as above

**Required Education**

Bachelor's Degree

**Preferred Education**

Bachelor's Degree

**Country/Region**

Brazil

**State / Province**

SAO PAULO

**City / Township / Village**

Hortolandia

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary job category**

Technical Specialist

**Role ( Job Role )**

Service Delivery Specialist

**Employment Type**

Full-Time

**Contract type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y006) Kyndryl Brasil Serviços Limitada

**Is this role a commissionable/sales incentive based position?**

No

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