Tutor Operations Specialist

2 semanas atrás

Florianópolis SC, Brasil Varsity Tutors Tempo inteiro

**Responsibilities**: May include some or all of the following tasks;
- Support Tutor Applicants and Tutor Onboarding
- Update our Digital Inventory of Institutional Sessions and Courses
- Conduct data entry, registration, and enrollment activities for school district accounts
- Add new courses to digital inventory and providing ongoing maintenance of this inventory
- Set up sessions in catalog based on client (school system or parent) or course requirements following checklists and documented processes
- Assign Tutors to Tutoring Sessions
- Match students with experts for one-on-one instruction and classes, following document processes and checklists
- Support Institutional and Course Schedule Changes
- Partner with parents to identify and assess student's needs to implement the appropriate tutoring support
- Audit tutoring sessions to determine compliance with individual school requirements
- Manage course participants, cancellations, and credits
- Schedule meeting links for courses when necessary
- Other work as directed

**Qualifications**:

- Level B2 English proficiency
- Experience with data entry and fulfillment processes (catalog or account updates, inventory management, scheduling)
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Strong analytical and problem-solving skills.
- Comfortable performing all job responsibilities on a laptop or computer
- Able to perform basic technical troubleshooting with work equipment
- Highly adaptable to change and thrives in a fast-paced environment
- Self-starter with exceptional attention to detail
- Excellent time management and organizational skills. Ability to work independently.
- Ability to multitask in a dynamic environment where priorities change quickly.
- Willingness and ability to quickly learn business practices, policies and procedures.
- Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT.
- High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
- A quiet work environment that promotes focus

**Location**: Fully Remote - Based in Brazil

**About Nerdy**:
**Varsity Tutors Leadership Principles**

Relentless Focus on Customers
- Comfort with Ambiguity
- Ownership
- Simplify
- Intellectual Curiosity
- Build Teams
- Think Big
- Insist on High Standards
- Bias for Action
- Build Trust
- Go Deep
- Have Conviction
- Deliver Results
- Are Right, a Lot

**Benefits**:

- Competitive Hourly Rate ($12/hr USD)
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A once-in-a-lifetime opportunity to help transform how the world learns
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
- Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)_

  • Lead Tutor Support Specialist

    2 semanas atrás

    Florianópolis, SC, Brasil Varsity Tutors Tempo inteiro

    **Lead Tutor Operations Specialist** **About Nerdy**: **Nerdy's shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building**: - **Q1-2024 Shareholder Letter**: - **Q4-2023 Shareholder Letter**: - **Q3-2023 Shareholder Letter** **Qualifications**: - 2+ years of experience with...

  • Lead Tutor Support Specialist

    1 semana atrás

    Florianópolis, Brasil Varsity Tutors Tempo inteiro

    **Lead Tutor Operations Specialist****About Nerdy**:**Nerdy's shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building**:- **Q1-2024 Shareholder Letter**:- **Q4-2023 Shareholder Letter**:- **Q3-2023 Shareholder Letter****Qualifications**:- 2+ years of experience with customer...

  • Tutor Operations Specialist

    2 semanas atrás

    Florianópolis, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: May include some or all of the following tasks;- Support Tutor Applicants and Tutor Onboarding- Update our Digital Inventory of Institutional Sessions and Courses- Conduct data entry, registration, and enrollment activities for school district accounts- Add new courses to digital inventory and providing ongoing maintenance of this...

  • Operations Specialist for Cabotage and Domestic

    2 semanas atrás

    Itajaí, SC, Brasil Royal Den Hartogh Logistics Tempo inteiro

    **The Role** As an **Operations Specialist for Cabotage and Domestic Trucking **at Den Hartogh Logistics, you will be at the forefront of our daily operations, ensuring smooth logistics processes, exceptional customer service, and effective collaboration with suppliers. You possess a solid background in logistics and shipping, paired with excellent customer...

  • Presales Operations Specialist | Remote Work | Campinas, Brazil

    2 semanas atrás

    Florianópolis, Brasil BairesDev Tempo inteiro

    ### Job DescriptionPresales Operations Specialist - Remote Work:### At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that...

  • Operations Support Specialist

    Há 5 dias

    Florianópolis, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks;- Provide Customer Support to Contracted Tutors- Account Setup- Specific Student Opportunities or Assignments- Tutoring Products- Technical Issues- Scheduling Conflicts- Payment and Payroll- And more- Provide guidance and assistance to tutors about:- Resolve Technical Issues for both...

  • Product Operations Specialist

    2 semanas atrás

    Florianópolis, Brasil Quorum Analytics Inc. Tempo inteiro

    Overview Based in Washington, DC, Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy...

  • Medical Specialist

    2 semanas atrás

    Florianópolis, Brasil Innodata Inc. Tempo inteiro

    OverviewJoin to apply for the Medical Specialist role at Innodata Inc.Innodata (NASDAQ: INOD) is a leading data engineering company.With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider for major technology companies and leaders in various industries including financial services, insurance,...

  • Kubernetes Operations Engineer

    2 semanas atrás

    Florianópolis, Brasil Skaylink BR Tempo inteiro

    Join to apply for the Kubernetes Operations Engineer (m/f/d) role at Skaylink BR 1 day ago Be among the first 25 applicants Join to apply for the Kubernetes Operations Engineer (m/f/d) role at Skaylink BR CKS – Certified Kubernetes Security Specialist. Como Engenheiro(a) de Operações Kubernetes, você será peça-chave na construção, operação e...

  • Kubernetes Operations Engineer

    2 semanas atrás

    Florianópolis, Brasil Skaylink BR Tempo inteiro

    Join to apply for the Kubernetes Operations Engineer (m/f/d) role at Skaylink BR 1 day ago Be among the first 25 applicants Join to apply for the Kubernetes Operations Engineer (m/f/d) role at Skaylink BR CKS – Certified Kubernetes Security Specialist. Como Engenheiro(a) de Operações Kubernetes, você será peça-chave na construção, operação e...