Principal / Senior Cloud Solution Architect

2 semanas atrás

Sao Paulo, Brasil Tencent Tempo inteiro

Responsibilities:
Tencent Cloud is seeking a customer facing Senior Cloud Solution Architect with extensive project consulting/implementation experience on at least one of the major public cloud platforms, plus full stack design and delivery skills. This senior SA role will work with the sales team closely to provide full lifecycle support for our customers, which could include understanding the customers’ business use cases, collecting the technical requirements, providing technical architecture recommendations based on Tencent Cloud/industry best practice, assisting implementation and deployment in customers QA and/or production environments, as well as issue trouble-shooting when necessary.

Based in Palo Alto, CA, this person will work closely with the local sales, solutions, and technical teams, to service the global project pipeline. At the same time, they will also proactively define industry level solutions, combining Tencent and third party products, to enable wider service adoption.
- Become a Subject Matter Expert (SME) in the Tencent Cloud Services Platform
- Remove Sales obstacles by providing internal consulting, training, and knowledge support
- Partner with Sales to build long-term account relationships, that deliver ongoing business value
- Develop Tencent Cloud-based demonstrations and solutions that successfully meet customer requirements
- Collaborate with internal Product and Engineering teams to diagnose and resolve problem cases
- Contribute to solution design, technical documentation, and complete awareness within the Solutions Team

**Requirements**:

- Fluency in English and Portuguese, both speaking and writing
- Bachelor's degree (or higher), with exposure to computer science, math, engineering, or equivalent practical experience
- 5+ years’ experience in a Solutions Engineering or Pre/Post-Sales role, or demonstrated success in a related field
- Experience with physical and virtualized infrastructure, operating systems, and software configuration
- Experience with CDN/web caching, large file download, HTTP headers, and HTTP debugging tools
- Awareness of cloud compute cost models, network topology, platform services, and common storage option
- Awareness of Amazon Web Services (AWS), Google Cloud Platform (GCP), and other cloud providers
- Overall technical savvy with demonstrated ability in work in a small team setting, owning complex technical projects with international scope
- Experience managing and collaborating on long-term implementation projects, with documented results
- Lateral and logical troubleshooting, follow-through and problem-solving skills, resourcefulness, attention to detail, and communication skills

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