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Project Manager

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As Project Manager, you know a good Jira ticket when you see it. You understand our client’s business, and you know how products impact our clients’ organizations. You block and tackle developers, remove dependencies before they become problems, and can plug a rabbit hole before it swallows the whole sprint. You have a strong gut sense for which direction to head, and you’re always asking questions. You can identify risks, conceptualize multiple scenarios, and chart a path to success. You are goal-oriented, and you believe in continuous improvement.

Your primary goal is to help our clients succeed, learn, and innovate. You excel at communicating with stakeholders of all levels, inspire trust, and have a shared sense of purpose within the project team. While you can see the big picture, you are also detail-oriented and able to break down large tasks into manageable steps that are documented, monitored, and controlled.

**Fluent proficiency in English is a must for this position.**

RESPONSIBILITIES

Leadership
- Maintain a positive and respectful tone in all interactions
- Avoid CYA like the plague and never say, "Not my job.”
- Ensure project success

Project Management
- Work closely with an agile development team throughout the entire project lifecycle
- Facilitate scrum ceremonies, including daily sprints, mid-sprint reviews, and retrospectives
- Facilitate continuous improvements of the team and its processes using a servant leadership style
- Identify and resolve problems, questions, dependencies, and other team dysfunctions
- Track team velocity, health, and sprint progress and surface risks to the appropriate stakeholders
- Own budgets, timelines, scope, and risks
- Act as the client’s primary contact on projects and radiate information and transparency.
- Provide high levels of client communication and customer service
- Take clear notes on action items and effectively disseminate information and tasks to the team
- Report weekly to the manager on project health (including budgets, schedules, and scope concerns)
- Report weekly/monthly status updates to clients

QUALIFICATIONS

Required
- 3+ years of experience in project management or other applicable roles
- Certification in Scrum, SAFE, Agile, PMP, or other project management system
- Direct work experience in the digital realm and knowledge of development project life cycles