Sr Analyst Facilities Management

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

**We are searching for the best talent for Sr Analyst Facilities Management & Services to be in Sao Paulo, Brazil.**

**Purpose**:
The Sr Analyst Facilities Management & Services is accountable for delivering standardized and consistent FM services within a distinct region while driving deep alignment with Global Governance Teams, Regional & Sub-Regional Directors and suppliers.

This role is responsible for service contract management within all specified aspects of facilities management.

Key relationships include communication and coordination with FM Sub Regional Managers as appropriate, to ensure successful implementation and management of the FM program across regions while managing nuances of unique sub-regions.

**You will be responsible for**:

- Manage retained (non-IFM) site services across sites and manage relationship with service provider(s) for out-tasked services, in partnership with Services Strategy and Governance Regional Leader
- Serve as FM primary point of contact to service provider(s) in region and develop professional and technical relationships with service providers to ensure appropriate delivery of contracted services
- Partner with FM COE and SSG to prepare detailed specifications for tendering and operational processes and support the negotiation and contract award processes including the definition and management of contracts through all stages
- Monitor service provider activity to ensure contracted responsibilities are fully in line with agreed SLAs and KPIs
- Monitor service provider compliance with security, safety, and environmental requirements to ensure they are fully in line with SLA's and KPI's
- Develop and deliver applicable training material for J&J programs using appropriate tools and processes to support supplier partnerships
- Partner with Business Operations to support annual business plan development activities including operating expense, and capital requirements
- Monitor contract budget vs. actuals, identify anomalies, and resolve disputes with the support of appropriate governance programs, FM leads, vendor, and Business Operations
- Partner with regional SSG to prepare detailed specifications for tendering, operational processes negotiation support, and contract award processes
- Partner with SSG to execute supplier governance strategy in the region, including change management processes
- Identify resource strategies as appropriate, balancing requirements of outsourced service providers and contracted employees while considering all employment legislation and J&J Credo values
- Partner with SSG to execute supplier governance strategy in region including service change management processes
- Provide leadership / support to sites for contractor governance, performance management, and continuous improvement
- Execute site classification tool to define site amenities and service levels
- Accountable for deploying new go-lives, and leading transitions with service providers
- Manage recovery and remediation plans (hyper care) where service challenges are identified
- Monitor compliance with safety security expectations
- Have the ability to step in for FM Site Leads and Supplier lead, which has enabled Site Leads to take on other activities
- Deployments of new standard processes or needs when J&J requires with the partners
- Deployments and leadership of global programs/activities (J&J Rebranding, replace Our Credo, Arts Inventory, Global Security assessment )
- Develop an Annual Events Calendar to be performed by each site in the region, lead the plan and reports out events results

**Qualifications**:
**Education**:

- Bachelor’s degree in related field (Facilities services management, Architecture, Engineering, Procurement, or similar)

**Experience and skills**:

- Minimum 4 years facilities management experience or equivalent
- Validated experience developing and leading facilities project programs
- Solid understanding of site services including catering, security, cleaning, etc.
- Problem solving ability and ability to take ownership of projects and initiatives
- Ability to work strategically while maintaining a tactical / operational focus
- Ability to work independently and as part of a multi-national team
- Adherence to safety and hygiene standards
- Computer skills, including working knowledge of MS Office Suite.
- At least 3 years financial contract management experience
- Leadership, organizational, and superior commun