Delivery Experience Senior Product Manager

Há 2 dias

São Paulo SP, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

Want be a Senior Manager of Amazon delivery experience? You will work on building strategic plans, designing and implementing projects/products, and tracking results to evolve customer satisfaction and Amazon business.
Amazon hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.
Key job responsibilities
**Main activities will be**:

- Support and own the design and development of projects, working through all related dependencies with internal and external teams, mainly Retail, BI, 3P Fulfillment channels, Operations, Transportation, Technology, and Finance teams.
- Develop strategic plans to evolve Amazon's deliveries, delighting customers and contributing to the company's objectives
- Act as a connection between different teams to connect and converge different programs strategies to guarantee improvement on customer experience. Need to ensure activities are synced and information flowing.
- Keep C-level well communicated about key project issues and actively work with responsible teams on identifying and solving paths to green.
- Create and lead plans, end to end, ensuring all business and operations teams have their goals created and delivered on time.
- Ensure the team is focused on the highest value activities and business issues that would be critical path for providing the best customer experience.
- Regularly poll the team in advance for their hot-points and creating the appropriate agenda in weekly and monthly meetings.
- Support teams in BR needing help thinking through Operational problems (both business and technical).

About the team
This position is part of Customer Fulfillment Experience Team in Amazon BR. Our mission is to delight our customers every time she/he shops with us ensuring a fast, affordable, comfortable and reliable delivery and returns experience.
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

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