Senior Servicenow Developer

1 dia atrás

Colombo, Brasil Brennan IT Tempo inteiro

**Why work for Brennan?**

We are a national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.

**Brennan IT benefits include**:

- A strong culture underpinned by values that are truly lived every day.
- Salaries are pegged to the Australian dollar.
- Flexible working is part of our DNA - We have adopted a hybrid working model and we encourage working from home and office as it seems ideal.
- Proven career progression opportunities, we are passionate about helping our people unlock their potential and grow across different capabilities.
- Diversity is a strength, and we love having people from diverse backgrounds and experiences, for example, we have employees from over 30 different countries - that is just one attribute, talk to us about our other diverse people

**Full Job Description**:

- The role will be within our well-established ServiceNow team which is responsible for design, development and maintenance of automated product solutions such as firewalls, network connectivity or PC Endpoint protection & Management. Handle systems integrations across Brennan’s existing systems and platforms in all business units.
- This role requires someone that has the ability to understand real life processes and procedures and translate them into easily usable scripts or conversation flows that can be utilised by non-technical staff and clients via the website or call centre. Ability to develop standardised solutions assist in the efficient delivery of service to our clients.

**Key Responsibilities**:

- Responsible to help and assist junior programmers when they are stuck and to gradually develop and mature them by completing joint designs; code reviews and direct 1:1 training and mentoring.
- Develop expertise and certification in ServiceNow.
- Work closely with the Product automation team with a focus on improving existing systems and platforms and driving the implementation of the new products.
- Develop large and occasionally complex automation solutions ensuring that the methods and tools are consistent with agreed Brennan’s standards.
- Assist in the development of these core technologies, specify and design them and evolve into an Architect or Product Owner.

**Required Background and Skills**:

- High degree of technical skill across a broad range of areas in IT infrastructure, ITSM and automation/orchestration tools.
- Tertiary qualification in Computer Science, Software Engineering, Data Science or related discipline.
- Knowledge of 1 or more programming languages, with a preference for Javascript and Node.js platforms.
- 3-4 years' experience in ServiceNow development.
- Understanding of technology and architecture concepts on platforms such as Office 365, Azure and vendor specific technologies & APIs such as Fortinet, Meraki or Endpoint Manager.
- Strong algorithm design & problem-solving approach.
- Ability to mentor and develop junior programmers via joint design and code reviews.
- Experience with Software Version Control tools such as TFS and Git.

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