Design Program Manager, Learning

**What we offer**

At **SAP Design**, we’re in the midst of an exciting transformation-and we’re looking for talented and dynamic individuals to join our evolution. Our organization believes development should feel inclusive, effortless and engaging. Developing our talent for success within a vibrant international design community requires strategy, humor, rigor and empathy. We’re here to push forward, be innovative, and do great things together.

**WHAT YOU’LL DO**:

- Empower designers and researchers to thrive in their roles so we may continue to create cutting edge products and services that people enjoy using
- Leverage Service Design principles to diagnose, discover, define, develop, and deliver impactful learning solutions that effectively address learning needs & performance gaps
- Lead all aspects of training programs including pitches, presentations, curriculum development, vendor management, comms and reporting
- Stay abreast of learning trends in the industry and optimize existing training programs/materials
- Design and deliver accessible, self-paced courses, live workshops, team activities, skill practice labs, and individual coaching sessions.
- Treat Learning & Development as a VIP customer service, nurturing the employee experience from the moment a job is accepted
- Continuously examine, optimize, and measure our operational model and processes (e.g. automating tasks, improving workflows, developing repeatable methodologies)

**WE’D LOVE TO HEAR FROM YOU IF YOU**:

- Can embrace SAP Design’s spirit of innovation, collaboration and inclusivity
- Enjoy working closely with designers, and have familiarity with product development, research, and UX design disciplines
- Are familiar with UX & Design tools, principles, methodologies and disciplines
- Thrive in collaborative work environments without hesitating to independently own, define, and deliver on complex and ambiguous tasks, projects, and programs
- Possess strong instructing and virtual facilitation skills

**QUALIFICATIONS**:

- Strong professional training or teaching experience
- Experience as a Designer, Trainer, Account Manager, Program Manager, Project Manager or Producer in a design operations, marketing or customer/client service environment
- Ability to lead initiatives in a fully remote, global environment
- Experience conducting needs analysis and using multiple eLearning authoring tools, including Articulate
- Familiarity with virtual whiteboarding / design tools such as Mural, Figma

**LET’S TALK**
**#SAPUXDesignCareers**

**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:333343 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |