IT System Administrator Ii
Há 7 dias
**Who we are?**
We are a global leader and trusted partner focused on developing, manufacturing and distributing agricultural solutions with our brands Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, powered by Fuse® and Precision Planting® smart agricultural solutions.
Our purpose is to offer farmer-focused solutions to sustainably feed our world. Our core values of transparency, respect, responsibility, integrity and team spirit underpin our work, how we interact with each other and what strategies we employ to fulfill our mission. Our core values are the practices we use daily in everything we do.
If the world of agriculture changes, so do we. With courage. We do this for the farmers. For the people who work for them. For us. For the future.
Join us and experience our platform of global diversity and entrepreneurial spirit as you help us create innovative technologies and positively impact the food of nearly 8 billion people worldwide.
**What we are looking for**:
AGCO, a global leader in the design, manufacture, and distribution of agricultural solutions, has an exciting career opportunity for an EAS Application Specialist to join our Global IT team.** **This EAS Application Specialist - PLM position is responsible for leading the efforts to create, maintain, and support users in business processes and manage system changes to these processes.
This role reports to the Solution Lead for Windchill.
**What are you going to do**:
Projects
- Collaborate with key business resources on requirements gathering, solution design (FD), configuration (SPRO), testing, user acceptance, implementation, and documentation.
- Understand and translate business concepts to executable functional designs; execute these functional designs in form of system configurations or developments which aligns with solution and is compatible with overall architecture.
- Develop and deploy configurations in compliance with both industry and AGCO best practices.
- Develop and keep updated, functional design documents and testing scripts ensuring scripts are aligned with current system design and business practices.
- Plan, prepare and execute testing plans including unit, functional, and user acceptance.
- Assist with estimations of new developments and enhancement requests (costs, benefits, resources).
Support & Change Management
- Resolve incidents and complete service requests to the agreed service levels (SLA)
- Execute root cause analysis for incidents received, then develop and present options for resolution.
- Work with the Azure DevOps system to track system changes and coordinate the deployment of these changes to production or test systems
- Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests.
**Compliance**
- Ensure individual and team compliance with all AGCO policies and procedures including Sarbanes Oxley, IT and Security. Follow established governance processes and standards.
**What do you need**:
- Complete Bachelor’s Degree in IT or Engineering;
- Relevant administration experience with PTC Windchill or other PLM system;
- Fluency in English in mandatory;
- Experience with Linux is desirable;
**Diversity, Equity & Inclusion**:
**Our vacancies are for everyone. **We recognize the importance of diversity, equity and inclusion in our work environment. We consider diversity as a power to leverage creativity and innovation. We work on equity to ensure that all people have fair conditions to be and evolve. Likewise, we invest in promoting an inclusive environment as a key to increasing team satisfaction and generating more business success.
**Do you want to know a little more about our history? Access**:
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