Senior Immigration Consultant

Position Summary
Coordinate processes and draft documents to render immigration services (Inbound and Outbound) working on all phases of clients’ allocation cycle. The Consultant must not only offer better alternatives during the pre-allocation stage, but also closely monitor the clients’ transfer and repatriation phases according to the policy and global customer allocation programs, always maintaining high levels of customer service.

FUNCTION
- Give solid advice regarding immigration questions, analyzing clients’ situations and providing a fresh perspective with the most suitable solutions for each case, also nteracting with local authorities, consulates and vendors when needed.
- Coordinate processes and draft documents to render immigration services (Inbound and Outbound) working on all phases of clients’ allocation cycle (from planning to local registration in the destination country), including new requests, extensions, cancellations and tracking of documents expiration.
- Work with financial department to complete billing procedures and transfer of customer expenses.
- Be a team player to share expertise and work on peers’ training.
- Work on daily update of company’s internal system and files.
- Carry out qualified customer service by offering the services provided by the company in order to increase the customer portfolio and maximize profits for the organization.

Qualifications and Preferred Skills
- Proven experience as immigration consultant
- Experience in project management
- Thorough knowledge of field of expertise and willingness to keep abreast of advancements
- Excellent organizational and coordination skills
- Analytical and creative
- A great listener with ability to communicate with people of different cultures and nationalities

Education and Certification Requirements
- Bachelor’s in Law or International Relations; Further qualifications in a specialized field will be a plus
- Fluent English
- Spanish (recommended)

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.