Continuous Improvement Manager

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- **Don’t forget to include a resumé in English in your profile in Workday**:
**Job Summary**:
You will collaborate with some of Global Mining’s largest, most diverse, and most loyal customers to optimize their operations. You will work with a diverse range of customers, dealers, product groups, and go-to-market teams to develop and manage a portfolio of Continuous Improvement projects that is complex, challenging, and strategic in nature. This is a dynamic position for an experienced individual who can positively collaborate with customers, dealers, and internal Caterpillar groups.

**What you will do**:

- Develop and maintain effective partnerships with customers, dealers, product groups, and go-to-market teams to achieve Continuous Improvement and physical availability objectives and targets.
- Collaborate with customer decision-makers to identify and target business needs and barriers to success.
- Work with Account Managers to develop and deliver on Continuous Improvement strategies that fit with and support overall account strategies.
- Successfully deliver on contractual commitments by achieving alignment from Caterpillar, dealer, and customer key influencers to carry out Continuous Improvement initiatives and activities for specific customers and sites.

**What skills you will have**:

- ** Effective Communications and Relationship Management**: Understanding of effective communication concepts, tools, and techniques. Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors. Knowledge of relationship management techniques, with the ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- ** Value Selling**: Knowledge of the principles and practices for selling products, technology, and services. Ability to provide overall product and service value and differentiate support offerings that address clearly understood customer needs.

**Basic qualifications**:
Bachelor’s degree.

Pre-Advanced English.

Post Graduation degree.

Advanced English.

Knowledge of Caterpillar products, policies, and procedures.

**Additional information**:
This position may require 50% travel.

**Some of the offered benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

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**Posting Dates**:
May 9, 2025 - May 19, 2025
Caterpillar is an Equal Opportunity Employer (EEO).

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