SAP Ixp Intern
Há 6 dias
**We help the world run better**
**About the SAP Internship Experience Project**:
SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.
**Three reasons to intern at SAP**:
- **
Culture of collaboration**:Meet with mentors, make new friends across the globe and create a thriving personal network.
- **
- **
Gain visibility**: With Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**What you’ll do**:
**Position Title: SAP iXp Intern - Customer Experience Product Support - Analytics Intern**
**Location**: São Leopoldo, RS
**In this role, you’ll**:
- You will help delight SAP customers by analyzing and resolving known errors
- You will do it by means of Knowledge Base Articles (KBAs), solved customer incidents, documentation, or verifying customized entries or hardware parameters
- You will share knowledge by creating KBAs, discussing solutions with colleagues, and participating in forums
- You will learn a lot of technical and business topics through classroom training, remote training sessions, mentoring, and e-Learning trainings
- When needed, you will report errors to development teams
**Who you are**:
- You must be an undergraduate student in IT/Computer Science, Engineering or related areas (from the 2nd semester or to be graduated in approximately 24 months)- Ability in troubleshooting, root cause analysis
**Nice to Have**:
- Knowledge of operating systems (for example Windows, iOS)
- Knowledge of ERP/ CRM process and document creation.
- Knowledge of SQL queries, Database modelling or Excel graphic and formulas design
- Spanish skills
No previous experience required. You will have a mentor to train you.
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 338915 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.
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