Customer Success Manager

1 dia atrás

Rio de Janeiro, Brasil Test Pro Tempo inteiro

**Who are we?**

We are an educational company. At Test Pro, we help people master a successful IT profession and find a dream job. We have over 2000 satisfied graduated students. The main office of the company is in Los Angeles (USA).

Our employees are in different countries: USA, Russia, Ukraine, Kazakhstan, Canada, Belarus.

We are united by a common goal and love our work.

Currently we are looking for a **Student Success Manager.**
**Student Success Manager** is responsible for directing student success efforts, formulating research based decisions regarding the development of programs and services, assisting in the planning, implementation and evaluation of student support systems, and collaborating with other departments to narrow the gap of attrition and improve overall student satisfaction and success.

**Key Responsibilities**:

- Develop and implement targeted strategies to support the educational success of students.
- Identify and work with at-risk students
- Monitor student progress, provide regular feedback, and evaluate the effectiveness of interventions.
- Participate in regular meetings to discuss progress, challenges, and goals.
- Design, implement, and assess initiatives focused on enhancing student retention, engagement, and overall satisfaction.
- Analyze data to inform strategic decision-making and identify areas for improvement.

**Requirements**:

- English C1+
- Minimum 2 years of experience in student support or a similar role within an educational setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively with various stakeholders in a fast-paced environment.
- Familiarity with educational technologies and data analysis tools.
- Passion for student success and a commitment to fostering a supportive and inclusive learning environment.

**We offer**:

- Part-time, 100% remote work;
- Flexible working hours (Pacific Standard Time (PST) time zone);
- Remuneration in USD, $;
- An opportunity to gain experience and implement your expertise in a fast growing educational company;
- An opportunity to work with a truly interesting and valuable product;
- Adaptation and training during the trial periodour experienced colleagues are ready to help with everything you will need;
- Constant professional growth and unlimited career advancement possibilities.

Pay: R$20.00 - R$30.00 per hour

  • Customer Success Manager

    4 semanas atrás

    Rio de Janeiro, Brasil SecurityScorecard Tempo inteiro

    Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex...

  • Graduate Customer Success Manager

    4 semanas atrás

    Rio de Janeiro, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer...

  • Customer Success

    3 semanas atrás

    Rio de Janeiro, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Customer Success - Team Manager role at Canonical 16 hours ago Be among the first 25 applicants Join to apply for the Customer Success - Team Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating...

  • Enterprise Customer Success Manager

    3 semanas atrás

    Rio de Janeiro, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets....

  • Customer Success Manager

    Há 7 dias

    Rio de Janeiro, Brasil Carrot Fertility Tempo inteiro

    **About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...

  • Customer Success Manager

    Há 3 dias

    Rio de Janeiro, Brasil Clearview AI, Inc Tempo inteiro

    **Customer Success Manager, LATAM**: **Position**: Customer Success Manager, LATAM **Responsibilities**: - Proactively manage a portfolio of customers from trial to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption - Develop and build strong relationships with key customer stakeholders and executive sponsors:...

  • Customer Success Manager

    4 semanas atrás

    Rio de Janeiro, Brasil Salesforce Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,...

  • Customer Success Manager – Brasília

    2 semanas atrás

    Rio de Janeiro, Brasil Salesforce, Inc.. Tempo inteiro

    Location: The role requires the candidate to be based in Brasília For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the...

  • Customer Success Manager

    4 semanas atrás

    Rio de Janeiro, Brasil Salesforce Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together....

  • Customer Success Manager

    1 dia atrás

    Rio de Janeiro, Brasil EBSCO Information Services Tempo inteiro

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....