Customer Support Manager

The Technical Customer Support Manager manages the daily activities of the Tier 1 Technical Support Team, ensuring the successful delivery of the first step in the Customer Care journey. Through effective hiring, training, and mentoring of Associates, The Technical Customer Support Manager drives successful troubleshooting, escalation and resolution of...

**Support Account Manager Responsibilities**: - Act as a point of escalation for strategic customers or partners, coordinate customer calls and remote troubleshooting when required - Ensure that escalated WhatsApp Business API issues are resolved timely and communicated to the customer meeting their expectations - Work closely with the Account Management...

**Support Account Manager Responsibilities**: - Act as a point of escalation for strategic customers or partners, coordinate customer calls and remote troubleshooting when required - Ensure that escalated WhatsApp Business API issues are resolved timely and communicated to the customer meeting their expectations - Work closely with the Account Management...

LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...

Join to apply for the Support Engineering Manager role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud...

LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...

**About us** **Our team** We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams. **Your role** **What you’ll do** - Resolve complex...

**We help the world run better** **About the SAP Internship Experience Program**: SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new friends...

Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and...

Customer Success Manager As a Customer Success Manager, you will be responsible for developing customer relationships in a set of assigned accounts that promote retention, adoption and loyalty with our Broadcom software solutions. You will gather account intelligence and orchestrate capabilities across teams to ensure our customers receive maximum business...