Operational Planning Specialist

2 semanas atrás


Sao Paulo, Brasil Shopee Tempo inteiro

DepartmentOperations- LevelExperienced (Team Lead)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Definition of Sorting Centers layout and processes for better use of resources (headcount, process cycle time and vehicle occupancy)
- Deliver manpower and equipment planning to ensure ops excellence in a cost-effective manner
- Deliver actionable insights backed by analysis and data, driving execution in a cross-functional environment
- Work upfront to make sure the organization is well prepared for the future
- Analyze executional gaps to improve future plans
- Work cross-functionally and build key relationships to ensure that decisions are made and actioned which will allow our operations to run as effectively as possible
- Demand and ramp-up planning for Sorting Centers and Hub operations (short and long term)
- Process development/engineering for operational and administrative flows

**Requirements**:

- Bachelor’s degree from any major
- Fluent English
- Experience in logistics or supply chain industries with a planner/strategic role experience
- Experience with automation projects, process engineering and capacity



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