Customer Service Analyst 1

2 semanas atrás

Sao Paulo, Brasil Citi Tempo inteiro

The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

**Responsibilities**:

- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
- Conduct necessary analyses to address client needs
- Communicate resolutions to clients**Qualifications**:

- Previous relevant experience preferred
- Experience in customer service technical support
- Proven investigative, analytical and risk management skills
- Demonstrated ability to present concepts and influence/lead change
- Consistently demonstrate clear and concise written and verbal communication
- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
- English - a requirement

**Education**:

- Bachelor's degree/University degree or equivalent experience (on going or completed)

C-level: C9
- **Job Family Group**:
Customer Service
- **Job Family**:
Institutional Customer Service
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Customer Service Analyst 1-support

    2 semanas atrás

    Sao Paulo, Brasil Oracle Tempo inteiro

    Customer Service Analyst 1-Support-220007OF **Applicants are required to read, write, and speak the following languages**: English, Portuguese **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support in languages other than English and solutions to the Oracle customer base while serving as an...

  • Customer Service Analyst

    Há 5 dias

    São Paulo, São Paulo, Brasil Freudenberg Group Tempo inteiro

    Customer Service Analyst page is loaded## Customer Service Analystlocations: São Paulotime type: Full timeposted on: Posted 3 Days Agojob requisition id: R\_ **Working at Freudenberg: We will wow your world**# Responsibilities:* Conducts order validations and entries* Confirms customer order receipt, creation, and delivery* Monitor and tracks order...

  • Customer Service Analyst 2

    2 semanas atrás

    Sao Paulo, Brasil Citi Tempo inteiro

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Analyst

    1 semana atrás

    São Paulo, Brasil Citi Tempo inteiro

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Support Analyst

    1 semana atrás

    Sao Paulo, Brasil Geosys Intl., Inc. Tempo inteiro

    Ref: CustomerSupportAnalyst **Customer Support Analyst** **About Us** EarthDaily Agro delivers easy-to-use analytics that reduce the everyday risks of Agriculture. With 35 years of industry experience, EarthDaily Agro provides customers with the data, analysis and knowledge they need to make more efficient and effective decisions. B2B services range from...

  • Senior Customer Services Operations Analyst

    1 semana atrás

    Sao Paulo, Brasil Worldline Tempo inteiro

    **About Worldline**Our company** At Worldline, our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a highly-skilled Senior Customer Service Operations Analyst, then get ready to join our company! We have a...

  • Customer Relationship Analyst

    Há 24 horas

    Sao Paulo, Brasil NCR Tempo inteiro

    Sobre a NCR NCR Corporation (NYSE: NCR) é um empresa líder no fornecimento de software e serviços nos setores financeiro, de varejo, hospitalidade, telecomunicações e tecnologia. Sediada em Atlanta, Georgia, com mais de 34.000 colaboradores e com negócios em 180 países. NCR é uma marca comercial da NCR Corporation nos Estados Unidos e em outros...

  • Customer Service Analyst 1-Support

    Há 4 dias

    São Paulo, São Paulo, Brasil Oracle Tempo inteiro

    Customer Service Analyst 1-Support-220007OF**Applicants are required to read, write, and speak the following languages**: English, Portuguese**Preferred Qualifications**As a member of the Support organization, your focus is to deliver post-sales support in languages other than English and solutions to the Oracle customer base while serving as an advocate for...

  • Analyst, Customer Technical Services

    2 semanas atrás

    São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...

  • Customer Service Analyst

    Há 9 horas

    São Paulo, São Paulo, Brasil Danaher Life Sciences Tempo inteiro

    Overview The Customer Service Analyst role at Danaher Life Sciences is responsible for interacting with customers to identify needs and determine appropriate action or escalate for further review. The role may provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty...