Specialist, Collections

Há 3 dias

Rio de Janeiro, Brasil ABS Tempo inteiro

**Job Capsule**

Responsible for identifying and resolve delinquent accounts and maintain due diligence of account collection activities to assist in the support for the accounting.

**Job Duties/Roles**
- Monitor accounts to identify outstanding debts (Nacional and Foreign accounts)
- Take actions to encourage timely debt payment
- Plan course of action to recover outstanding payment
- Negotiate payoff deadlines or payment plans
- Sending of monthly statement of accounts and invoices
- Resolve billing and customers credit issues
- Update accounts status records and collection efforts
- Report on collection activity and accounts receivable status

Qualifications

**Knowledge, Skills and Abilities Required (KSAR)**
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Firm and confidence
- Skilled in negotiation
- Problem-solving skills
- Comfortable working with targets
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be pro-active in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with mínimal supervision.
- Needs to be familiar with the ABS Health, Safety, Quality and Environmental Management System.
- Ability to communicate in English, oral and written.
- Excel Intermediary - Ability to create an Excel worksheet and update spreadsheets, know how to use logical, lookup & reference formulas, and pivot table.

**Minimum years of Experience**

Required a minimum of two (2) years’ experience as a Collection Specialist or similar role

**Required/Preferred Education Requirements**

Graduation or equivalent in finance.

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