Gerente de Projetos Ii

Quem Somos? Somos a Tech Mahindra, empresa do GrupoMahindra, uma multinacional Indiana e está presente no Brasil e em +90 países. Somos mais de 120.000 profissionais que nos ajudam a conectar experiências. A Tech Mahindra representa o mundo conectado, oferecendo experiências de tecnologia da informação inovadoras e centradas no cliente, permitindo que empresas, colaboradores e a sociedade cresçam. Nós realmente acreditamos que a tecnologia torna isso possível, mas são as pessoas que fazem isso acontecer. Diversidade Cultural, de Gênero e de Habilidades se alinham nos nossos pilares do Rise e nos permite "Diversidade de Pensamentos", que capacita nossos stakeholders a crescer.

**Purpose of the position**:

- The purpose of the Regional IT Manager position is to take responsibility for IT in all regional schools and office and support the business in the optimization of business processes.
- The initial phase includes transition of IT systems, IT contracts and infrastructure in Brazil to Inspired Education global model. The Regional IT Manager will oversee this migration.
- The Regional IT manager is responsible to run IT Operations & Projects, manage agreed service levels, ensuring day-to-day activities and a state-of-the-art service is delivered to the business.
- The Regional IT Manager is responsible for IT employees in Brazil
- The Regional IT Manager is responsible for local IT Budget and Control IT running cost.
- The Regional IT Manager reports to the Group CIO and has a dotted reporting line to Regional CEO.

**Main accountabilities and major tasks**:

- In the context of the IT Operating Model and Group IT guidelines, the Regional IT Manager is responsible for the following activities:
**Business Relationship Management**
- Act as the Business Relationship Manager on Local Management teams with key role to establish and maintain working relationships across group and all functions/departments
- Deeply understand the local business processes and local market opportunities/challenges to identify potential IT solutions to meet the requirements
- Serve as facilitator between Business and group IT working identifying and promoting synergies.
- Support the creation of business cases

**2.**
**Project Management**
- Lead and Supervise IT projects ensuring that the project targets are delivered on time, in scope and within budget
- Define and initiate evaluations, programs or projects to implement the strategy defined together with the business partners
- Establish and participate in Steering Committees for programs or projects
- Establish and ensure successful Project Management (structure, roles & responsibilities, execution) in accordance with project methodology agreed.

**3.**
**IT Controlling**
- Review, manage and optimize the IT budget
- Deliver monthly budget reporting (plan & actual) ensuring accuracy on IT monthly costs
- Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective action

**4.**
**IT Service Management**
- Steer IT service delivery via defined Service Level Agreements, OLAs, external contracts with suppliers and operational KPIs
- Ensure a high level of service according to ITIL best practices (staff, skills, processes, methods and tools) is delivered to the business
- Check and monitor regular service reports from local providers
- React to negative deviations for local IT services

**5.**
**Continuous improvement**
- Continuously improve service management processes and performance metrics in alignment with existing IT operating model and IT guidelines
- Increase and continuously improve the IT maturity Level at the schools

**6.**
**Governance & Documentation**
- Keep the relevant documentation up to date, leading its creation and enhancements
- Lead and monitor the IT Governance model ensuring compliance with company policies, IT guidelines and security standards
- Steer/control the IT supplier/outsourcing contracts and corresponding delivery
- Ensure IT License and Asset Management and drive a structured IT Risk Management for IT service