Portuguese and English) Customer Support Consultant, Emails/live Chats

1 semana atrás


Brasília, Brasil SupportYourApp Tempo inteiro

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies

**What you need to succeed in this role**:

- **Native Portuguese,** and English B2 communication skills
- At least **6 months of experience** in a customer support role
- Personal or professional **experience in crypto**:

- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- A strong interest in innovative financial technologies or prior experience in financial industry or payment processing
- Experience with CRM systems

**Benefits and Perks**:

- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who are we?**

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Brasília, Distrito Federal, Brasil Affiliateup Tempo inteiro

    **Requirements**:- **Proficiency in English, Spanish and Portuguese (writing and speaking);**:- Computer literacy;- Able to identify ways of solving the problem and present the solution in a verbal and written manner;- Strong interpersonal skills;- High levels of professionalism;- Attention to details and punctuality;- **Windows with a minimum of 8Gb RAM...

  • Billing Support Consultant

    3 semanas atrás


    Brasília, Distrito Federal, Brasil SupportYourApp Tempo inteiro

    (Cloud Solutions, AWS) Sales Operations Associate (Brazil)Be among the first 25 applicantsPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join us as a Sales Operations Associate and thrive in a multicultural and multilingual environment while working from home. Unlock your...


  • Brasília, Brasil JustMarkets Tempo inteiro

    **Responsibilities** - Efficiently responds and communicates with clients to understand and service their needs via live; - Effectively analyses customer data to make appropriate recommendations and problem resolutions; - Resolve product or service concerns by clarifying the customer's problem; determining the cause; selecting and explaining the best...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of video games?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...


  • Brasília, Brasil Callnovo Tempo inteiro

    **Job Title: Bilingual English-Portuguese Remote Customer Service Representative** **Company: Callnovo Inc.** **Location: Remote** **Responsibilities**: - Assist customers with inquiries related to e-commerce platforms and security products. - Troubleshoot and resolve technical support issues efficiently. - Maintain accurate records of customer...


  • Brasília, Brasil BingX Tempo inteiro

    **About BingX** - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and...


  • Brasília, Brasil Kommo Tempo inteiro

    We are looking for a skilled and empathetic customer interviewer to support our ongoing user research efforts for a CRM. This is a remote, part-time/freelance opportunity, ideal for someone passionate about people, communication, and uncovering insights that drive product improvement. This role is a perfect fit for someone with a background in sociology,...


  • Brasília, Brasil Inter-American Development Bank Tempo inteiro

    **Job Description**: - Agriculture and Rural Development Senior Consultant **City**:Brasilia **Company**:IDB **Posting End Date**:05/22/2025 We improve livesThe IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they...


  • Brasília, Brasil JustMarkets Tempo inteiro

    We are expanding our team and seeking highly skilled professionals to join us as **Customer Support Agents.** This is an exciting opportunity to play a crucial role in our company, as it has a direct influence on sales and ultimately determines the success of a company **Responsibilities** - Efficiently responds and communicates with clients to understand...