Business Execution Operational Risk Officer

The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

**Responsibilities**:

- Serve as communications lead on strategy development and execution for internal business messaging
- Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
- Assist leadership/Chief of Staff in promoting and executing communications program
- Drive productivity/ cost savings initiatives in partnership with the senior management team
- Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
- Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
- Advise, write and edit on company-wide communications
- Develop monthly communications metrics to monitor and measure impact of the communication plan
- Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
- Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
- Leverage technology and tools to enable communications and generate excitement and interest in risk communications

**Qualifications**:

- 6-10 years of experience in a financial services role
- Communications or marketing experience preferred
- Demonstrated working knowledge of financial services industry
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- Bachelor’s Degree/University degree or equivalent experience
- Master’s degree preferred
- English fluency is required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Business Execution Operational Risk Officer - Vice President will be responsible for the coordination and execution of country Control, Regulatory and Governance activities. Focus will be to enhance Manager’s Control Assessment (MCA), Policy and Regulatory Requirement Management, Operational Event Assessment and compliance with issue management policy.

He/she will report directly to the Brazil Business Execution Head. He/she will further support the Head in driving country-wide Controls initiatives set up by the country and/or regional Heads, in close collaboration with the Country Businesses and Function Heads.

The position will cover key control governance areas, including Third Party, Internal Policy and Regulatory Requirement Management, Operational Risk Events assessment, administration of MCA/GRC, Issue Management.

Strong interpersonal skills and the ability to work well both as part of a team and independently are a must as this individual will be required to lead efforts single-handedly, as well as coordinate very closely with In-Function Control Officers, and work alongside Business partners, Operational Risk Management, ICRM, AML, Legal, Risk, IA and other stakeholders on a variety of initiatives.

Will require frequent interaction with people at many levels of the organization, from junior analysts to senior management.

**Key Duties & Responsibilities**:

- Support the coverage of the risk and control governance model, as established by the Brazil Business Execution Head following Citi guidelines
- Support the preparation of decks to committees, risk & control dashboard and management reports
- Support the MCA process for the MGE and the Franchise Governance Management AU (Monitoring Tools, QRA, ARA)
- Coordinate the process for Managing Operational risk events, including Quarterly Attestations
- Support the Monitoring and reporting on Key Performance Indicators and provide oversight of the controls implemented within the business units
- Timely escalate issues, emerging risks, trends and themes to senior management and relevant forums as appropriate
- Identify opportunities to implement improvements in controls and governance processes, reporting and forums
- Support areas to evaluate Operational Risk and raise self identified issues if needed
- Highly organized with a capability of working with a large number of business and functions teams
- Collaborate and share best practices or other relevant information with peers across the region
- Resolve daily issues and conflicting workload priorities

**Required Skills**:

- Ability to build and maintain professional working relationships with counterparts in different areas of the organization, working across geographies and corporate LOBs/ functions
- Ability to infl