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Middle Technical Writer

3 semanas atrás

Brasília, Brasil N-iX Tempo inteiro

N-iX is looking for a motivated and experienced Technical Writer to join our value team. Within this role, the person will be responsible for developing comprehensive internal and external-facing documentation that meets organizational standards. This role is a key contributor to the client's ongoing growth. Our client is a forward-thinking, growth-oriented healthcare services and technology company that provides state-of-the-art pharmacy solutions.
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
- Create diagrams, flowcharts, and visuals to support written content.
- Maintain version control and change tracking for documentation across product releases.
- Enforce and evolve documentation standards, company style guides, and templates.
- Advocate for documentation quality and usability across teams.
- Work with Development and Product leads to identify all documentation requirements.
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
- Maintain teams' confidence and protect operations by keeping information confidential.
- Performs periodic reviews and analyses of current documentation to ensure nothing is outdated.
- Participate in all Scrum events - daily stand-ups, sprint planning, sprint retrospectives, backlog grooming, and product demos to stay current with product updates and new features.

**Requirements**:

- Minimum of 2 years of experience as a Technical Writer in a software development environment.
- Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
- Strong understanding of document development lifecycle (DDLC).
- Experience in writing technical content for APIs, SaaS products, or developer tools.
- Proven ability to quickly learn and understand complex topics.
- Previous experience writing documentation and procedural materials for multiple audiences.
- Superior written and verbal communication skills, with a keen eye for detail.
- Ability to work independently and manage multiple projects simultaneously.
- Ability to work independently and with others, covering US Eastern Time Zone (GMT-4).
- Extremely organized with strong time-management skills.
- Advanced skills in documentation tools and technologies.

Nice to have:

- Familiarity with UX/UI design principles.
- Experience using API testing tools (e.g., Postman, Swagger).
- Experience in adjusting and creating document styles using CSS.

**Education**:

- A bachelor's degree in English, communications, or a degree in a technical field such as IT, computer science, healthcare, or engineering.

Languages:

- **English**- Advanced. Excellent command of English with strong grammar, spelling, and writing clarity.

**We offer**:

- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
- not applicable for freelancers